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True SPEC Series - User Manual

True SPEC Series
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SPEC SERIES®: STR, STA & STG, ROLLIN AND ROLLTHROUGH
TRUE MANUFACTURING CO., INC.
2001 East Terra Lane • O’Fallon, Missouri 63366-4434
(636)-240-2400 • FAX (636)-272-2408 • INT'L FAX (636)272-7546 • (800)-325-6152
Parts Department (800)-424-TRUE • Parts Department FAX# (636)-272-9471
Web: www.truemfg.com
CONGRATULATIONS!
You have just purchased the finest commercial refrigerator
available. You can expect many years of trouble-free operation.
TRUE
manufacturing co., inc.
INSTALLATION MANUAL
INSTALLATION MANUAL
SPEC SERIES®: STR, STA & STG, ROLLIN AND ROLLTHROUGH
TABLE OF CONTENTS
SAFETY INFORMATION
Safety Precautions 1
Proper Disposal, Connecting Electricity, & Adapter Plugs 2
INSTALLATION
Ownership & Uncrating 3
How to Connect to Electricity & Wire Gauge Chart 4
Locating and Leveling 5
Sealing Cabinet to the Floor 5
Ramp Installation 6
SETUP
Standard Accessories 7
OPERATION
Startup 8
Mechanical Temperature Controls Sequence of Operation 9
Electronic Temperature Controls Sequence of Operation 15
MAINTENANCE, CARE, CLEANING
Cleaning Condenser Coil 24
Important Warranty Information 25
Stainless Steel Equipment Care and Cleaning 26
General Maintenance 27
WARRANTY
Warranty 28
STR1RRI89-1S
STR2RRT-2G-2S
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Summary

SAFETY INFORMATION

Safety Precautions

Basic safety precautions for using electrical appliances.

Refrigerant Safety Guidelines

Safety precautions for hydrocarbon refrigerants.

ELECTRICAL AND DISPOSAL SAFETY

Child Entrapment Risk

Dangers of child entrapment and prevention measures.

Proper Refrigerator Disposal

Guidelines for safe disposal of old refrigerators.

Extension Cord Usage Warning

Warning against using extension cords for the unit.

Electrical Connection & Adapters

Proper electrical connection and adapter usage warnings.

Replacement Parts Information

Guidelines for replacing component parts of the unit.

INSTALLATION AND UNCRATING

Ownership and Uncrating Steps

Proper handling and initial setup instructions.

Lock and Key Operation

Procedure for using the unit's locks and keys.

UNIT LOCATION AND LEVELING

Locating the Unit

Instructions for positioning the unit for optimal performance.

CABINET TO FLOOR SEALING

Sealing Cabinet to Floor

Steps for sealing the unit to the floor for stability.

RAMP INSTALLATION

Roll-In & Roll-Thru Ramp

Instructions for installing the ramp for roll-in access.

SETUP AND ACCESSORIES

Standard Accessories Included

Details on standard included accessories.

Door Configuration and Alignment

Adjusting door alignment and hinges for proper closure.

UNIT OPERATION BASICS

Unit Startup Procedure

Initial startup procedures for the unit after installation.

Temperature Display Settings

How to view and change temperature display units (°F/°C).

Light and Energy Saver Controls

Controls for interior lights and energy saver function.

MECHANICAL TEMPERATURE CONTROLS

Mechanical Control Types

Explanation of coil and air sensing controls for temperature.

Mechanical Control Sequence

Operation sequence for mechanical controls in refrigerators.

MECHANICAL FREEZER CONTROLS

Mechanical Freezer Sequence

Operation sequence for mechanical controls in freezers.

MECHANICAL CONTROL ADJUSTMENTS

Mechanical Temperature Adjustment

When and how to adjust mechanical temperature controls.

ALTITUDE TEMPERATURE CONTROL ADJUSTMENTS

Danfoss Altitude Adjustment

Adjusting Danfoss controls for high altitude applications.

Cutler Hammer Altitude Adjustment

Adjusting Cutler Hammer controls for high altitude applications.

ALTITUDE ADJUSTMENT CHART

Altitude Adjustment Chart

Chart for CCW adjustments based on height above sea level.

DEFROST TIMER OPERATION

Defrost Timer Settings

How to set and adjust the defrost timer for optimal performance.

ELECTRONIC TEMPERATURE CONTROLS

LAE Control Sequence of Operation

General operation sequence of the LAE electronic control.

LAE CONTROLLER MANAGEMENT

Diagnosing LAE Electronic Control

Understanding indicator lights and icons for diagnostics.

Locking and Unlocking LAE Controller

Procedures for locking and unlocking the LAE controller.

LAE CONTROLLER FUNCTIONS

Turning LAE Control Off;On

Steps to turn the LAE electronic control off and on.

Glass Door Light Control

How to control interior lights via LAE or door switch.

LAE CONTROLLER SETTINGS

Changing the Set Point

How to adjust the set point temperature for compressor shutoff.

MANUAL DEFROST INITIATION

Initiating Manual Defrost

How to start a manual defrost cycle for ice removal.

LAE DEFROST SETTINGS

Changing Defrost Intervals

Adjusting the time between defrost cycles for the unit.

LAE DISPLAY READOUT

Fahrenheit to Celsius Readout

Changing display readout from Fahrenheit to Celsius.

LAE TEMPERATURE PROBES AND CODES

Displaying Temperature Probes

How to view T1, T2, and T3 probe temperatures.

Display Codes and Alarms

Meanings of various display codes and alarms.

LAE CONTROLLER PARAMETER SETTINGS

Celsius Conversion Example

Example of converting SPL parameter to Celsius.

MAINTENANCE AND CLEANING

Cleaning the Condenser Coil

Step-by-step guide to cleaning the condenser coil.

CONDENSER MAINTENANCE AND WARRANTY

Condenser Cleaning Warranty Info

Information on whether condenser cleaning is covered by warranty.

Condenser Cleaning Procedure

Detailed steps for cleaning the condenser.

STAINLESS STEEL CARE

Stainless Steel Care and Cleaning

Guidelines for cleaning and maintaining stainless steel surfaces.

GENERAL MAINTENANCE

Interior Light Bulb Replacement

How to replace interior light bulbs safely.

WARRANTY INFORMATION

Three-Year Parts & Labor Warranty

Details of the standard 3-year warranty.

Extended Compressor Warranty

Details of the additional 2-year compressor warranty.

Compressor Warranty Requirements

Specific requirements for hydrocarbon compressor warranty.

Warranty Claims Process

Information on how to make a warranty claim.

Summary

SAFETY INFORMATION

Safety Precautions

Basic safety precautions for using electrical appliances.

Refrigerant Safety Guidelines

Safety precautions for hydrocarbon refrigerants.

ELECTRICAL AND DISPOSAL SAFETY

Child Entrapment Risk

Dangers of child entrapment and prevention measures.

Proper Refrigerator Disposal

Guidelines for safe disposal of old refrigerators.

Extension Cord Usage Warning

Warning against using extension cords for the unit.

Electrical Connection & Adapters

Proper electrical connection and adapter usage warnings.

Replacement Parts Information

Guidelines for replacing component parts of the unit.

INSTALLATION AND UNCRATING

Ownership and Uncrating Steps

Proper handling and initial setup instructions.

Lock and Key Operation

Procedure for using the unit's locks and keys.

UNIT LOCATION AND LEVELING

Locating the Unit

Instructions for positioning the unit for optimal performance.

CABINET TO FLOOR SEALING

Sealing Cabinet to Floor

Steps for sealing the unit to the floor for stability.

RAMP INSTALLATION

Roll-In & Roll-Thru Ramp

Instructions for installing the ramp for roll-in access.

SETUP AND ACCESSORIES

Standard Accessories Included

Details on standard included accessories.

Door Configuration and Alignment

Adjusting door alignment and hinges for proper closure.

UNIT OPERATION BASICS

Unit Startup Procedure

Initial startup procedures for the unit after installation.

Temperature Display Settings

How to view and change temperature display units (°F/°C).

Light and Energy Saver Controls

Controls for interior lights and energy saver function.

MECHANICAL TEMPERATURE CONTROLS

Mechanical Control Types

Explanation of coil and air sensing controls for temperature.

Mechanical Control Sequence

Operation sequence for mechanical controls in refrigerators.

MECHANICAL FREEZER CONTROLS

Mechanical Freezer Sequence

Operation sequence for mechanical controls in freezers.

MECHANICAL CONTROL ADJUSTMENTS

Mechanical Temperature Adjustment

When and how to adjust mechanical temperature controls.

ALTITUDE TEMPERATURE CONTROL ADJUSTMENTS

Danfoss Altitude Adjustment

Adjusting Danfoss controls for high altitude applications.

Cutler Hammer Altitude Adjustment

Adjusting Cutler Hammer controls for high altitude applications.

ALTITUDE ADJUSTMENT CHART

Altitude Adjustment Chart

Chart for CCW adjustments based on height above sea level.

DEFROST TIMER OPERATION

Defrost Timer Settings

How to set and adjust the defrost timer for optimal performance.

ELECTRONIC TEMPERATURE CONTROLS

LAE Control Sequence of Operation

General operation sequence of the LAE electronic control.

LAE CONTROLLER MANAGEMENT

Diagnosing LAE Electronic Control

Understanding indicator lights and icons for diagnostics.

Locking and Unlocking LAE Controller

Procedures for locking and unlocking the LAE controller.

LAE CONTROLLER FUNCTIONS

Turning LAE Control Off;On

Steps to turn the LAE electronic control off and on.

Glass Door Light Control

How to control interior lights via LAE or door switch.

LAE CONTROLLER SETTINGS

Changing the Set Point

How to adjust the set point temperature for compressor shutoff.

MANUAL DEFROST INITIATION

Initiating Manual Defrost

How to start a manual defrost cycle for ice removal.

LAE DEFROST SETTINGS

Changing Defrost Intervals

Adjusting the time between defrost cycles for the unit.

LAE DISPLAY READOUT

Fahrenheit to Celsius Readout

Changing display readout from Fahrenheit to Celsius.

LAE TEMPERATURE PROBES AND CODES

Displaying Temperature Probes

How to view T1, T2, and T3 probe temperatures.

Display Codes and Alarms

Meanings of various display codes and alarms.

LAE CONTROLLER PARAMETER SETTINGS

Celsius Conversion Example

Example of converting SPL parameter to Celsius.

MAINTENANCE AND CLEANING

Cleaning the Condenser Coil

Step-by-step guide to cleaning the condenser coil.

CONDENSER MAINTENANCE AND WARRANTY

Condenser Cleaning Warranty Info

Information on whether condenser cleaning is covered by warranty.

Condenser Cleaning Procedure

Detailed steps for cleaning the condenser.

STAINLESS STEEL CARE

Stainless Steel Care and Cleaning

Guidelines for cleaning and maintaining stainless steel surfaces.

GENERAL MAINTENANCE

Interior Light Bulb Replacement

How to replace interior light bulbs safely.

WARRANTY INFORMATION

Three-Year Parts & Labor Warranty

Details of the standard 3-year warranty.

Extended Compressor Warranty

Details of the additional 2-year compressor warranty.

Compressor Warranty Requirements

Specific requirements for hydrocarbon compressor warranty.

Warranty Claims Process

Information on how to make a warranty claim.

Overview

This document serves as an installation and operation manual for True Manufacturing Co., Inc.'s commercial refrigerators and freezers, specifically the SPEC SERIES®: STR, STA & STG, Roll-In and Roll-Through models. It provides comprehensive guidance for users to ensure efficient and trouble-free operation, emphasizing safety, proper installation, and maintenance.

Function Description

The devices covered by this manual are commercial refrigerators and freezers designed for professional use. Their primary function is to maintain specific internal temperatures to preserve food and other perishable products. These units are built with robust quality controls and materials to ensure longevity and reliable performance in demanding commercial environments. The manual details the operation of both mechanical and electronic temperature controls, allowing for precise temperature management tailored to refrigeration or freezing needs. Key operational aspects include compressor cycling, evaporator fan management, and defrost cycles, all designed to optimize cooling efficiency and prevent frost buildup. The units are equipped with various safety features and operational indicators to inform users of their status and potential issues.

Usage Features

The manual outlines several usage features to help users maximize the performance and lifespan of their True refrigeration units.

Installation and Setup:

  • Uncrating and Placement: Detailed steps are provided for uncrating the unit, including removing shipping bolts and installing castors or legs. It emphasizes inspecting for freight damage and filing claims if necessary. Proper placement is crucial, requiring adequate ventilation (1 inch at the rear for refrigerators, 3 inches for freezers) and a level surface to ensure efficient condensate removal and door operation.
  • Electrical Connection: Strict instructions are given for connecting the unit to electricity, highlighting the importance of proper grounding and never using extension cords. The manual includes a wire gauge chart to ensure appropriate electrical wiring based on amperage and distance to the load. It warns against removing the ground prong and stresses that the unit should be plugged into its own individual electrical circuit with a matching voltage rating.
  • Sealing Cabinet to Floor: For specific models, a procedure for sealing the cabinet to the floor is provided using NSF-approved sealants. This ensures a secure installation and prevents debris from accumulating underneath the unit.
  • Door Configuration and Adjustment: The manual explains how to adjust cabinet doors for alignment, including loosening and tightening Phillips screws on both cabinet and door hinges. It also covers the adjustment of lock latches to ensure smooth operation.
  • Ramp Installation (Roll-In/Roll-Through Models): For roll-in and roll-through models, instructions are given for installing the ramp using slotted holes and thumb screws. Adjusting the door sweep gasket is also covered to ensure proper contact with the ramp, preventing air leakage.

Operational Controls:

  • Startup: Users are advised to plug in the cooler and allow it to cool completely for several hours (2-3 days empty) before loading products. Factory-set temperatures are 35°F (1.6°C) for refrigerators and -10°F (-23.3°C) for freezers.
  • Temperature Control: The manual distinguishes between mechanical and electronic temperature controls.
    • Mechanical Controls: These controls are typically located inside or behind the cabinet, or behind front/rear access grills. Adjustments are made by turning a calibration screw, with specific instructions for high-altitude applications to warm up set points. The manual provides a scale guide for measuring degrees of rotation and an altitude correction table.
    • Electronic Controls (LAE): These controls feature a digital display that can show temperature in °C or °F. The manual explains how to switch between these units by removing a small plug. It details how to lock and unlock the controller to prevent unauthorized program changes, how to turn the control off (which deactivates electrical components but doesn't cut power to the cabinet), and how to adjust the "set point" temperature. Instructions are also provided for initiating a manual defrost and changing defrost intervals.
  • Light Switches: Location of light switches varies by model, often near the temperature control or as a rocker switch on the inside top right of the ceiling for glass door models. Solid door models typically have lights controlled by a door switch.
  • Energy-Saver Switch: This switch deactivates door/frame heaters when in the "ON" position (indicated by a "0" mark), saving energy.

Maintenance Features

Regular maintenance is crucial for the longevity and efficient operation of True refrigeration units. The manual outlines several key maintenance features:

  • Condenser Coil Cleaning: This is highlighted as the most critical maintenance task. Condensers accumulate dirt, lint, and grease, which can lead to compressor failure, product loss, and increased electrical costs. Users are instructed to disconnect power, remove the top screen, and clean the coil and fan with a stiff bristle brush and vacuum. For significant dirt buildup, compressed air can be used (with eye protection). The manual stresses that condenser cleaning is not covered by warranty and should be performed every 30 days or as needed.
  • Light Bulb Replacement: Instructions are provided for safely replacing interior light bulbs, emphasizing disconnecting power and proper disposal of old bulbs according to local ordinances.
  • Stainless Steel Equipment Care: The manual offers detailed advice on cleaning stainless steel surfaces to prevent rust and maintain appearance. It warns against using steel wool, abrasive, or chlorine-based products, which can damage the passive layer.
    • Cleaning Tools: Use non-abrasive tools like soft cloths and plastic scouring pads.
    • Cleaning Technique: Scrub parallel to the polishing lines or "grain" of the stainless steel.
    • Cleaners: Use alkaline, alkaline chlorinated, or non-chloride containing cleaners. Avoid cleaners with quaternary salts.
    • Water Treatment: Soften hard water if possible to reduce deposits.
    • Frequency: Clean frequently to avoid buildup of hard stains.
    • Rinsing: Rinse and wipe dry immediately after using chlorinated cleaners. Allow to air dry to help maintain the passivity film.
    • Prohibited Substances: Hydrochloric acid (muriatic acid) should never be used.
    • Restoration/Passivation: Regularly restore/passivate stainless steel.
    • Recommended Cleaners: A list of specific cleaners is provided for routine cleaning, fingerprint removal, stubborn stains, grease, and restoration.

Warranty Information:

The manual includes a comprehensive warranty section, detailing a three-year parts and labor warranty and an additional two-year compressor warranty for units shipped after September 1, 2015. It specifies what is covered (defects in material and workmanship under normal use) and what is not (standard wear parts, improper installation, lack of preventative maintenance, consequential damages, improper usage, non-OEM parts, alterations, neglect, abuse, or improper electrical connections). Special conditions apply to hydrocarbon refrigeration systems, including strict adherence to lubricant specifications and drier replacement protocols. Warranty claims must be made directly through True and include specific unit information.

True SPEC Series Specifications

General IconGeneral
CapacityVaries by model
Door BinsVaries by model
Freezer ShelvesVaries by model
Dimensions (H x W x D)Varies by model
WeightVaries by model

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