INSTALLATION AND OPERATION GUIDE
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WHAT ADDITIONAL INFORMATION DOES TRUTANKLESS COLLECT AND STORE WHEN A USER CONNECTS A TRUTANKLESS PRODUCT
TO THE INTERNET OR CREATES AN ACCOUNT?
To connect your Trutankless Product to our Services, or to access your Trutankless Product over the Internet from a computer, a smartphone or a tablet,
you will need to connect it to your Wi-Fi network. During setup, the Trutankless Product will ask for your Wi-Fi network name (SSID) and password
to connect to the Internet. It will save this information on the device, along with your IP address, so that you can access it and control it from your
computer, smartphone or tablet, and so that it can communicate with Trutankless servers and download soware updates.
Once connected to your Wi-Fi network, your Trutankless Product regularly sends the data described in this Privacy Statement (excluding your Wi-Fi
password) to Trutankless to provide you with the Services.
Additionally, when you create a Trutankless account, we collect and store your email address. From that point forward, your email address is used for
communications from Trutankless.
In addition, Bluetooth or other wireless communications-enabled Trutankless Products may broadcast an identifying signal wirelessly. This is used to
connect with your Bluetooth or other wireless communications-enabled devices (such as a smartphone or tablet) in order to deliver features.
Remember that when you visit our Sites, we collect personal information as described in our separate Privacy Policy for Trutankless Websites. Like most
Internet sites, we routinely record log entries (including information such as your IP address) and technical information (such as your browser type and
version) when your browser, mobile device or Trutankless Product contacts our servers.
HOW DOES TRUTANKLESS USE THE INFORMATION IT COLLECTS?
We use this information to provide, develop and improve Trutankless Products and services, including information to make assessments and
recommendations about products or safety. We may use your contact details to send you this information, or to ask you to participate in surveys
about your Trutankless use. We may also use this information in an aggregated, non-identified form for research purposes and to help us make sales,
marketing, and business decisions. We may use service providers to perform some of these functions. Those service providers are restricted from
sharing your information for any other purpose.
We use industry-standard methods to keep this information safe and secure while it is transmitted over your home network and through the Internet
to our servers. Depending on your location and type of data, Trutankless may process your personal information on servers that are not in your home
country.
IN WHAT CIRCUMSTANCES DOES TRUTANKLESS SHARE MY INFORMATION?
Under no circumstance do we share personal information for any commercial or marketing purpose unrelated to the delivery of Trutankless Products
and services without asking you first. We do not rent or sell our customer lists.
The following are the limited situations where we may share personal information:
• With your explicit consent: We may share personal information when we have your consent. One example of this would be if you sign up for programs
oered by our partners (e.g., energy or insurance companies). If you do this, we may share certain information with the partner. This could include
things like your enrollment information and the activation status of your device. Similarly, when you connect third-party devices and services to your
Trutankless Products, you are shown information about any proposed exchange of data. Your explicit consent is required to allow these exchanges on
your behalf and you can change your mind at any time.
• For external processing: We have vendors, service providers, and technicians who help with some of our processing and storage, including helping to
answer your questions. They may also assist with monitoring our servers for technical problems. These technicians (as well as Trutankless employees)
can access certain information about you or your account in line with this work but these technicians are not allowed to use this data for non-
Trutankless purposes.
• As part of business transitions: Upon the sale or transfer of the company and/or all or part of its assets, your personal information may be among the
items sold or transferred. We will request a purchaser to treat our data under the privacy statement in place at the time of its collection.
• For legal reasons: We may provide information to a third party if we believe in good faith that we are required to do so for legal reasons. For example, to
respond to legal process, or comply with state and federal laws (or the applicable laws of foreign countries other than the United States).
We may share non-personal information (for example, aggregated or anonymized customer data) publicly and with our partners. This information may
also be shared with other users to help them raise awareness about safety issues or help us generally improve our system. We may also share non-
personal information with our partners, for example, if they are interested in providing demand-response services or other incentive programs. We take
steps to keep this non-personal information from being associated with you and we require our partners to do the same.
Your personal information may be collected, processed and stored by Trutankless or its service providers in the United States and other countries where
our servers reside. As a result, your personal information may be subject to legal requirements, including lawful requirements to disclose personal
information to government authorities, in those jurisdictions.
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