trutankless TR15 - P R Ivacy Po L I Cy

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OWNER’S RESPONSIBILITIES
Be certain that the heater is installed in accordance with the Manufacturer’s written instructions, and in accordance with applicable federal, state and
local codes. Keep the heater free of damaging scale build-up and water sediment.
Install the water heater in such a manner that if it should leak, the resulting flow of water will not damage the area in which it is installed. BOLLENTE
requires that a drain pan or catchment basin with suitable drainage be located immediately below the heater. Failure to ensure proper drainage in the
event of a flow will result in damages for which BOLLENTE is not responsible.
Ensure that the in-home water pressure does not exceed the rated capacity of the water heater.
SERVICE REQUEST
The original installer should be your first point of contact. Should you need further assistance, such as a service request or warranty claim under this
warranty, please contact BOLLENTE, Inc. at: 8800 N. Gainey Center Dr. Suite 270, Scottsdale, AZ 85258; or call (480) 275-7572 or fax (480) 275-8975. At the
time a claim is filed, the original purchaser must provide a copy of the original sales receipt, and a title deed, or equivalent document(s) that evidence
the ownership of the heater and installation of the heater in the dwelling or commercial property owned by the original purchaser.
PRIVACY POLICY
This Privacy Statement for Trutankless Products and Services (“Privacy Statement”) describes information that Bollente, Inc. and its ailiates
(collectively, “Trutankless”) collect, use, share, and store, including personal information (i.e., information that personally identifies you, such as your
name, email address or billing information, or other data that can be reasonably used to infer this information).
This document focuses on information related to the operation of Trutankless products and services (collectively, “Trutankless Products”). In this
Privacy Statement, the expression “Trutankless Products” also includes our Web Apps and Mobile Apps, as defined in ourTerms of Service.
We provide additional details about how we collect and use information from our public web sites in our
Privacy Policy for Trutankless Website at www.trutankless.com.
WE PLEDGE TO:
1. Be transparentabout the types of information we collect and how we use it.
2. Ask your permissionbefore sharing your personal information with third parties for purposes other than to provide Trutankless Products
support and improvement.
3. Use industry standard data security toolsto keep your data safe and protect the Trutankless Products from unauthorized access.
By using Trutankless Products, you agree to allow us to collect and process information as described below.
WHAT INFORMATION DOES THE TRUTANKLESS COLLECT?
• Information input during setup
• Technical information from the device
Information input during setup: When you install the Trutankless Product, you’ll be asked several questions in order to help us identify the product
installed, you the owner and other relevant information to monitor the performance and needs of the product which is being registered. For example,
we’ll ask questions like whether your Trutankless Product is located in a home or a business. We’ll also ask for your home contact information for
our warranty records. Additionally, we ask for the installer information for an additional contact reference in the event warranty service needs to be
performed. Answering these questions helps us make your life easier in the event your product requires attention.
Technical information from the device: In order to improve your experience over time and help troubleshoot any problem you may encounter with the
Trutankless Product, we record your Trutankless model and serial number and soware version.
WHAT INFORMATION IS SHARED AMONG MULTIPLE CONNECTED TRUTANKLESS PRODUCTS?
If you have multiple Trutankless Products interfacing with one another, the products will share certain information with each other, such as data on
when you use hot water in a particular outlet. This sharing may occur locally among devices, between Trutankless Products and your mobile device or
application, or on Trutankless’s servers. Understanding when you turn on your hot water and where, can help the products do things like ready the hot
water at the source before you need it.
Additional information about the limited circumstances in which information from your Trutankless account may be shared with third parties is
described below in the section titled “In what circumstances does Trutankless share my information?”.
Any Trutankless data that you choose to share with a third party is governed by that third party’s privacy policy while in that party’s possession.
Any data that Trutankless receives from third-party products and services will be processed and stored by Trutankless and will be treated in accordance
with this Privacy Statement. This information may be processed in the same ways as any other data that is a part of your Trutankless account or the
Trutankless logs.