TSI Instruments QUESTemp 32 - Returning for Service; Calibration

Contact/Service information
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Returning for Service
Visit our website at http://rma.tsi.com and complete the on-line “Return
Merchandise Authorization” form or call TSI at 1-800-680-1220 (USA) or
(651) 490-2860, or 001 651 490 2860 (International) for specific return
instructions.
Customer Service will need the following information:
 The instrument model number
 The instrument serial number
 A purchase order number (unless under warranty)
 A billing address
 A shipping address
Use the original packing material to return the instrument to TSI. If you no
longer have the original packing material, seal off any ports to prevent debris
from entering the instrument and ensure that the display and the connectors on
the instrument front and back panels are protected. This instrument is very
fragile and must be packed in a manner appropriate for a precision instrument.
Calibration
The QUESTemp⁰ 32 Heat Stress Sensor should be examined regularly by the
factory. An annual calibration is recommended. (See Service Department
above.)