What to do if my TSI Instruments SidePak AM520 Measuring Instruments displays a PUMP CURRENT LOW message?
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Megan ElliottSep 23, 2025
This message indicates that the pump brushes may be nearing the end of their useful life. If the error continues, return the unit to the factory for servicing.
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Michael HoltAug 23, 2025
Why does my TSI Instruments Measuring Instruments show an erratic zero reading?
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Antonio MorganAug 25, 2025
An erratic zero reading can be caused by several factors:
* A leak: Check all connections and tighten sample inlet screws carefully. If using an impactor, clean and re-oil the impactor disc, ensuring the O-ring is in place and the disc is seated correctly.
* A dirty inlet or sample tube: Clean the inlet and either clean or replace the tubing.
* Extreme temperature swings: Zero the instrument at ambient temperature before starting and protect it from temperature fluctuations.
* Contamination of the internal optics chamber: The unit may need to be returned to the factory for cleaning and servicing.
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Matthew EvansAug 25, 2025
What does it mean if my TSI Instruments Measuring Instruments displays a FLOW BLOCKED message?
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Jimmy StewartAug 26, 2025
A FLOW BLOCKED message indicates that the inlet or outlet flow is obstructed, or the internal screen filter is plugged:
* Check for and remove any obstructions from the inlet flow and ensure the sample tube isn't pinched. Verify correct installation of the impactor inlet, if one is used.
* Remove any obstructions from the outlet flow fitting.
* The internal screen filter may be plugged, requiring factory servicing or replacement.
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Alexander GutierrezAug 27, 2025
What to do if the TSI Instruments SidePak AM520 battery icon is flashing red?
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Tiffany HoganAug 27, 2025
If the battery icon is flashing red, it means the battery charge is low. Recharge the battery or use the AC adapter.
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Erin JordanAug 27, 2025
What does it mean if my TSI Instruments Measuring Instruments displays a BATTERY VOLTAGE DANGEROUSLY HIGH message?
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Gary EvansAug 27, 2025
This message indicates a problem with the charge circuit inside the battery, meaning it is not controlling the battery charge properly. Immediately unplug the AC adapter from the battery. Allow the instrument to run until the battery is discharged, then dispose of the battery according to regulations. Do not attempt to use the battery again.
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katelyn16Sep 17, 2025
What should I do if my TSI Instruments SidePak AM520 displays a CLOCK READ or CLOCK WRITE error message?
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Glenn SullivanSep 18, 2025
This message indicates a problem with the time setting of the Real-Time Clock. User settings and calibration are unaffected. If the error continues, return the unit to the factory for servicing.
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Jennifer ChungSep 14, 2025
What does it mean if my TSI Instruments SidePak AM520 Measuring Instruments displays the message: LASER CURRENT HIGH without the message: LASER POWER LOW?
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vcarterSep 14, 2025
This indicates that the laser is aging and should be replaced soon, although the instrument is probably still operational. Return the unit to the factory for servicing.
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Donald LeonardSep 15, 2025
What to do if my TSI Instruments Measuring Instruments displays a CALIBRATION READ or CALIBRATION WRITE error message?
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Kevin Gross DVMSep 16, 2025
This message indicates a problem with the calibration, which means the instrument accuracy is questionable. Return the unit to the factory for servicing.
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brandon14Sep 6, 2025
What to do if my TSI Instruments SidePak AM520 displays a LOG PROGRAM READ or LOG PROGRAM WRITE error message?
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Natasha NavarroSep 6, 2025
This message indicates a problem with an entered logging program. Use TrakPro software to read and set the logging programs. If the error continues, return the unit to the factory for servicing.
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Teresa FoleySep 3, 2025
What to do if my TSI Instruments SidePak AM520 Measuring Instruments displays a LOG DATA READ or LOG DATA WRITE error message?
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Jamie BallardSep 3, 2025
This message means logged data may have been corrupted. Download the logged data to TrakPro software to save it, then clear the corrupt data by performing a CLEAR MEMORY operation.