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Chapter 5
Troubleshooting
TSI
®
recommends the SidePak™ Model AM520/AM520i Personal
Aerosol Monitor be returned to the factory for annual calibration.
Regular factory-authorized cleaning and recalibration helps ensure
that the instrument is working properly, has the latest updates, and
will provide accurate and reliable measurements.
If you are having a problem with your SidePak™ AM520/AM520i, use
the information below to try and resolve it in the field. If necessary,
contact TSI
®
Incorporated or a local TSI
®
distributor to arrange for
service by a TSI Factory or TSI Authorized Service Center.
Contact information:
TSI Incorporated
500 Cardigan Road
Shoreview, MN 55126
USA
Tel: 651-490-2860 or 1-800-680-1220
Website: www.tsi.com
E-mail: technical.services@tsi.com
The following table lists the symptoms, possible causes, and
recommended solutions for common problems encountered with the
SidePak™ monitor.