TSI Instruments SidePak AM520 - Technical Contacts

Chapter 5
58
Symptom
Possible Cause
Corrective Action
LOG DATA READ
or
LOG DATA WRITE
error message is
displayed.
Logged data may
have been corrupted.
Download logged data to
TrakPro™ software (to
save) then do CLEAR
MEMORY to clear the
corrupt data.
One of:
ADC READ
ADS1220 READ
SPIFI MEMORY
ERROR
PUMP VOLTAGE
LOW
messages are
displayed.
Internal hardware
fault.
If error recurs, return to
factory for servicing.
The message gives
information for the
factory tech.
PUMP CURRENT
LOW
message is displayed.
The pump brushes
may be nearing the
end of useful life.
If error recurs, return to
factory for servicing.
BATTERY VOLTAGE
DANGEROUSLY
HIGH. UNPLUG AC.
message is displayed.
There is a problem
with the charge circuit
inside the battery. It is
not controlling battery
charge properly.
To prevent safety
concerns, immediately
unplug the AC adapter
from the battery. Run the
instrument until the
battery is discharged,
then dispose of battery
according to regulations.
DO NOT attempt to use
the battery again.
Technical Contacts
If you have any difficulty setting up or operating the AM520/AM520i
SidePak™ aerosol monitor, or if you have technical or application
questions about this system, contact Technical Support at TSI
®
Incorporated, 1-800-680-1220 (USA) or (651) 490-2860 or e-mail
technical.services@tsi.com.
If the SidePak™ aerosol monitor, does not operate properly, or if you
are returning the instrument for service, visit our website at
tsi.com/service, or contact TSI
®
Customer Service at 1-800-680-1220
(USA) or (651) 490-2860.