Why my Turbolock TL-100 Locks doesn't work?
If your Turbolock lock isn’t working, first ensure the batteries are correctly installed, removing and reinstalling them if necessary. If that doesn't work, try replacing the batteries. You can also use the micro USB port to power the lock temporarily to open the door. Remember to replace the batteries afterward.
What to do if I entered the password wrong multiple times on my Turbolock Locks?
If you entered the wrong password at least three times on your Turbolock lock, wait 15 minutes before trying again.
Why can't I open the door with my Turbolock TL-100 Locks?
If you can’t open the door with your Turbolock lock, it might be because too much time has passed. Turn the handle to open the door while the lock’s backlight is still on. Alternatively, your access might be restricted by the lock’s admin to certain times of the day. Check with your admin to confirm your access details.
Why Turbolock TL-100 Locks jam and the door doesn't close?
If your Turbolock lock jams or the door doesn’t close, it could be due to incorrect latch size or misalignment. Here’s what to do: * Check the latch assembly by disassembling the lock. If retrofitting, compare the latch length and adjust as needed. * If installed on a new door, adjust the latch and/or drill into the door to ensure it fits the latch correctly. * Open the door and check the alignment of the latch and strike plate, adjusting as necessary.
General| Material | Zinc Alloy |
|---|---|
| Key Override | Yes |
| Power Source | Battery |
| Battery Type | AA |
| Battery Life | 12 months |
| Door Thickness | 1.375 - 2 inches |
Overview of the user manual's purpose and guidance for using the TurboLock TL-100 Smartlock.
Explains icons and provides general safety guidelines for the lock's usage and installation.
Instructions for proper disposal of the product and its battery components to prevent environmental harm.
Lists all components included in the TurboLock TL-100 package with quantities.
Provides a visual overview and identification of the lock's external components and ports.
Details battery requirements, expected battery life, and low battery notifications for the lock.
Prepares the door and hardware for the retrofit installation of the TurboLock TL-100.
Details the step-by-step process for the main installation of the TurboLock TL-100 retrofit.
Steps for preparing a new door for TL-100 installation, including marking and drilling holes.
Details the step-by-step process for the main installation of the TurboLock TL-100 on a new door.
Step-by-step guide on how to change the default admin password for enhanced security.
Instructions on creating and managing user-specific passwords for the TurboLock TL-100.
Guide to downloading, installing, and registering the TurboLock app on your smartphone.
Detailed steps for pairing the TurboLock app with the TL-100 lock for connectivity.
Instructions for creating and managing temporary keypad passwords via the TurboLock app.
Lists conditions that void the TurboLock TL-100 warranty and prevent repair or servicing.
Provides details on the One Year Limited Hardware Warranty coverage, terms, and conditions.
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