What to do if my Turbolock tl-200 doesn’t work?
If your Turbolock lock isn't working, first ensure the batteries are correctly installed, removing and reinstalling them if necessary. If that doesn't work, the batteries may be dead. Replace them. You can also use the micro USB port to power the lock temporarily to open the door and then replace the batteries.
Why can’t I open the door with Turbolock Locks?
There could be a couple of reasons why you can't open the door with your Turbolock lock. It might be that too much time has passed; turn the handle to open the door while the lock’s backlight is still on. Alternatively, your access may be restricted by the lock’s admin to certain times. Check with your admin to confirm.
What to do if I forgot my Turbolock Locks codes?
If you forgot your Turbolock Locks codes, you'll need to perform a reset to erase all passwords. To do this, you must have physical access to the back of the door. After the reset, make sure to record the new passwords in a secure location.
Why does Turbolock tl-200 jam?
If your Turbolock lock is jamming or the door isn’t closing, it could be due to a couple of reasons. The latch size might be incorrect, so disassemble the lock and check the latch assembly, adjusting the latch length if retrofitting. Another cause might be that the strike plate and latch aren’t correctly aligned; open the door and check their alignment, adjusting as needed.
Important safety notes and general usage guidelines for the lock.
Step-by-step guide for installing the lock on a new door cutout.
Steps to change the default or current Admin Password.
Step-by-step instructions for resetting the lock to factory defaults.
Addresses problems when the door cannot be opened.
Solutions for when the lock jams or the door does not close properly.
Troubleshooting steps for when the lock fails to operate.
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