TV Ears Wireless Speaker

Questions and Answers

L
Leslie OlsenJul 26, 2025
Why do my TV Ears Speakers have static or interference?
- K
  Kathleen HernandezJul 26, 2025
  Static or interference with your TV Ears Speakers might occur if: the audio cord is plugged into an analog (RCA) audio OUT port; the audio cord is NOT plugged into a digital audio out port; the transmitter isn't plugged into a working power outlet; the audio cord isn't fully plugged into the transmitter's audio port; the transmitter's infrared lights aren't facing the headset or aren't illuminated; the transmitter isn't 3-5 feet off the ground; large windows are uncovered.
M
Michele MillerAug 2, 2025
What to do if TV volume does not work independently from TV Ears speaker volume?
- C
  Cassandra KimAug 2, 2025
  If the TV volume doesn't work independently from the TV Ears speaker volume, ensure that the audio cord is in the fixed audio out port and the television is set on fixed audio television settings. Please, see Question 3 of FAQs.
H
haleandreaAug 8, 2025
How to check if the TV Ears Speakers transmitter lights are working?
- T
  Timothy MoraAug 8, 2025
  To check the TV Ears Speakers transmitter lights, cup your hand over the lights to see if 5 infrared lights are glowing red. Also, ensure the AC power adapter is completely plugged into the power outlet and the 12V port on the back of the transmitter.
D
David GordonAug 12, 2025
What to do if I hear a television station when watching a DVD or video with TV Ears Speakers?
- P
  Peter BradleyAug 13, 2025
  If you hear a television station when watching a DVD or video with your TV Ears Speakers, turn off the cable or satellite box when watching a DVD or video. Note: This is only if the audio cord is plugged into the audio out port of a cable or satellite and DVD or VCR player. See Question 4 of FAQs.
R
restradaAug 19, 2025
What to do if the status LED doesn't turn on when inserting a battery pack into the TV Ears Wireless Speaker Docking Speakers?
- R
  rogergarciaAug 19, 2025
  If the status LED does not come on when you insert a battery pack into a slot, check the power connections to the device. Also, make sure the battery pack is properly seated.

Summary

Agency Approvals

Safety & RF Approvals by Country

Lists safety and RF approvals for the Dolphin 6500 by country.

Dolphin RF Terminal-802.11 b;g and;or Bluetooth

Provides compliance statement for 802.11b/g and Bluetooth radio.

Terminal Hardware Overview

Standard Terminal Configurations

Details standard hardware configurations for Dolphin 6500 terminals.

Battery Power

Provides information on the terminal's battery types and power management.

Managing Main Battery Power

Offers tips for managing main battery power to prevent data loss.

Resetting the Terminal

Explains how to perform soft and hard resets on the terminal.

Suspend Mode

Details how to put the terminal into and wake it from Suspend Mode.

Dolphin 6500 Technical Specifications

Lists the technical specifications of the Dolphin 6500 mobile computer.

Using the Image Engine

Decoding

Details the two types of image decoding supported: Full-area and ALD.

Capturing Images (5300 Engine only)

Guides on how to capture digital images using the 5300SR engine.

Using the Laser Engine

Supported Bar Code Symbologies

Lists the popular 1D bar code symbologies read by the laser engine.

Activating the Engine

Explains how to activate the laser engine for scanning bar codes.

Decoding a Bar Code

Provides steps to decode a bar code using the laser engine.

System Settings

Bluetooth

Configures the Bluetooth radio settings on the terminal.

Clock & Alarms

Sets the system clock, date, time, and schedules alarms.

Lock

Protects the terminal with a password to limit access.

Sounds & Notifications

Sets sound volumes and system notification parameters.

Connections

Establishes network connection settings for wireless communication.

Personal

Customizes buttons and sets SIP options.

System

Adjusts general system settings and parameters.

Communication

Connecting the Dolphin 6500-USB Communication Cable

Guides on connecting the terminal to a host workstation via USB.

Connections Menu

Provides access to the terminal's various wireless communication options.

Connections Manager

Sets up network connections to ISPs and work networks.

Dolphin Wireless Manager

Manages and enables/disables on-board radios like WLAN and Bluetooth.

Enabling the Radios

Network Cards

Connecting and Synchronizing the Terminal and Workstation

Details syncing data between the terminal and a workstation using ActiveSync.

Installing Additional Software

Guides on installing new software programs onto the terminal.

Adding Programs Using ActiveSync or Windows Mobile Device Center

Steps for installing software via ActiveSync or WMDC.

Adding Programs Using the Internet

Instructions for downloading and installing software from the internet.

Working with the Bluetooth Radio

Enabling the Bluetooth Radio

Guides on how to enable the Bluetooth radio on the Dolphin terminal.

Pairing and Trusted Devices

Connecting to Other Bluetooth Devices

Transferring Files

Making the Terminal Discoverable

Dolphin QuadCharger Device

Battery Charging

Charging Batteries

Troubleshooting

Technical Specifications

Lists the technical specifications for the Dolphin QuadCharger device.

Dolphin 6500 Slide-On Handle

Overview

Introduces the optional slide-on handle for enhanced scanning.

Installing the Handle;Removing the Handle

Customer Support

Technical Assistance

Provides contact methods for technical support and troubleshooting.

Product Service and Repair

Guides on obtaining service and repair for Honeywell products.

Limited Warranty

Details the terms and conditions of the limited warranty for products.

Limited Warranty Duration

Specifies the duration of the limited warranty for various product components.

How to Extend Your Warranty