Memory full
( FLASH / DRAM )
* The space of FLASH/DRAM
is full.
* Delete unused files in the FLASH/DRAM.
*
Ribbon and media is loaded
incorrectly
*
Dust or adhesive
accumulation on the print
head.
*
Print density is not set
properly.
*
Print head element
is damaged.
*
Ribbon and media are
incompatible.
*
Reload the supply.
*
Clean the print head.
*
Clean the platen roller.
*
Adjust the print density and print speed.
*
Run printer self-test and check the print
head test pattern if there is dot missing in
the pattern.
*
Change proper ribbon or proper label
media.
*
The print head mechanism does not latch
the print head properly.
Skip labels when printing
*
Label size is not specified
properly.
*
Sensor sensitivity is not set
properly.
*
The media sensor is covered
with dust.
*
Check if label size is setup correctly.
*
Calibrate the sensor by Auto Gap or
Manual Gap options.
*
Clear the GAP/Black mark sensor by
blower.
The printing position of small
label is incorrect
*
Media sensor sensitivity is not
set properly.
*
Label size is incorrect.
*
The vertical offset setting in
the driver is incorrect.
*
Calibrate the sensor sensitivity again.
*
Set the correct label size and gap size.
*
If using the software BarTender, please set
the vertical offset in the driver.
Missing printing on the left or
right side of label
* Wrong label size setup.
* Set the correct label size.
*
Ribbon installation is
incorrect.
*
Media installation is incorrect.
*
Print density is incorrect.
*
Media feeding is incorrect.
*
Please set the suitable density to have
good print quality.
*
Make sure the label guide touch the edge
of the media guide.
Gray line on the blank label
*
The print head is dirty.
*
The platen roller is dirty.
*
Clean the print head.
*
Clean the platen roller.
* The printer is in Hex Dump
mode.
* Turn off and on the printer to skip the
dump mode.
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