What to do if I have unsuccessful login on uAttend BN6000 Time Clocks?
If you are experiencing an unsuccessful login, it means the username/password combination you entered was incorrect. If you've forgotten your username or password, simply click on the Email username/password link at the top of the page.
How to fix uAttend Time Clocks 'NET NOT FOUND' error?
The 'NET NOT FOUND' error indicates that the time clock isn't plugged into a networking device, or the device it's connected to is off or malfunctioning. To resolve this, ensure the time clock is connected to a working networking device.
Why uAttend Time Clocks show connectivity error?
A connectivity error means the time clock can't communicate with the uAttend server due to a firewall, content filter, or another type of network block. You should check for any firewalls or content filters that might be blocking communication.
How to resolve DNS error on uAttend BN6000 Time Clocks?
A DNS error indicates that the time clock either doesn't have a valid DNS server IP address or the DNS server it's contacting can't properly resolve the hostname for the server. Make sure the time clock has a valid DNS server IP address.
What to do if uAttend BN6000 show 'SORRY, USER NOT FOUND'?
If you see the 'SORRY, USER NOT FOUND' message, it means a user is trying to punch in, but their fingerprint ID or PIN number hasn't been assigned to their user profile. To fix this, ensure that the fingerprint ID or PIN number is assigned to the user's profile.
How to fix 'SORRY, USER NOT VERIFIED' on uAttend Time Clocks?
The 'SORRY, USER NOT VERIFIED' message appears when a user tries to punch in, but their fingerprint template hasn't been registered. To resolve this, register the user's fingerprint template.
What to do if DHCP is unavailable for uAttend BN6000 Time Clocks?
If the time clock receives no response when attempting to contact a DHCP server, it means DHCP is unavailable. Ensure that the DHCP server is operational.
Activate your time clock using a LAN connection by following setup steps.
Activate your time clock using WiFi by selecting network, entering password, and confirming details.
Register employee fingerprints on the time clock using unique 6-digit FP ID codes.
Assign registered fingerprint templates to employees within the uAttend account.
Transfer registered fingerprint templates to other uAttend BN Series Time Clocks.
Explore User Management and Device Management options available to administrators.
Manage device settings like time, logo, sound, and network configurations.
Perform factory resets, access help, run diagnostics, and update firmware.
General| Brand | uAttend |
|---|---|
| Model | BN6000 |
| Category | Time Clocks |
| Language | English |
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