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UCOM COCOON 951 TWIN - Troubleshooting; Common Problem Solutions

UCOM COCOON 951 TWIN
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32 Cocoon 951 Twin
Cocoon 951 Twin
17 Trouble shooting
Symptom Possible cause Solution
No display Batteries uncharged Check the position of the
batteries. Recharge the
batteries
Handset turned OFF Turn ON the handset
No tone Telephone cord badly
connected
Check the telephone cord
connection
The line is occupied
by another handset
Wait until the other handset
hangs up
The icon flashes
Handset out of range Bring the handset closer to
the base
The base has no power
supply
Check the mains connection
to the base
The handset is not
registered to the base
Register the handset to the
base
Base or handset do not
ring
The ringing volume is zero
or low
Adjust the ringing volume
Tone is good, but there is
no communication
The dialling mode is
wrong
Adjust the dialling mode
(pulse/tone)
Telephone does not react
to pressing the keys
Manipulation error Remove the batteries and
but them back in place
Keypad lock ON Turn OFF the Keypad Lock
Flash (R) Key does not
work
Wrong Flash time Change the flash time setting

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