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4. About Warranty
Although the product has undergone strict in-house tests before shipment, please make an inquiry to
the headquarter components division, service office, or agent if malfunction occurs with the product
because of our fault such as manufacturing error or transportation problem. The product is repaired or
exchanged for free of charge.
4.1 Scope of warranty
1) Solid-State Type Electron Beam Power Supply Unit.
2) Gun Controller.
3) Standard Attached Cable.
4.2 Warranty period
The warranty period for this product is specified as follows according to the free-of-charge repair rules
described below.
1) Domestic transaction: 1 year from the date of shipment from our factory
2) Direct export transaction: 1 year from the date of receipt of B/L
This unit product will be "repaired with charge" after more than one year has passed. Note that, unless
otherwise specified, any parts removed for replacement during repair become our property.
4.3 Warranty scope
The warranty coverage of this product is specified as follows.
1) A product damaged by a trouble at the time of delivery or during the transport. However, for direct
export, the range of guarantee defined in INCOTERMS is observed.
2) A product that does not meet the basic specification although the product is used under the specified
use condition including the temperature range and power supply.
If any of the above signs appear within the warranty period, it will be repaired without charge.
4.4 Disclaimer
1) A product with expired guaranteed period.
2) A malfunction or trouble occurred by inevitable accidents including fire, wind, flood, lightning, or war.
3) A malfunction or trouble occurred by careless or improper handling of the product.
4) A product remodeled, broken down, or repaired without our consent.
5) A malfunction or trouble occurred under abnormal environment (strong electromagnetic field,
radiation, high temperature, high humidity, flammable gas, causticity gas, and dust, etc.,).
6) A malfunction or trouble occurred by noises.
7) Secondary damage caused by the product trouble, process patent, and/or your manufactured item
using this device.
8) When our engineer determines that the use condition of the product is inappropriate.
9) In case where any consumables or parts in use reach the end of their lives and need to be replaced.
For consumables, refer to Table 0. 1 and Chapter 6 "Maintenance."
10) In case of a failure or damage due to an abnormal voltage or use of an unspecified power supply.
11) When a voltage out of input amplitude range is applied because of lightning surge or other
reasons.(including application of spike superimposed voltage/instantaneous blackout).
12) When the parts are no longer available because of discontinuance of production and other reasons.
4.5 About response
Products for free-of-charge repairs shall be returned to us.
For lending of substitute machine during the repair period and on-site repair, please note that additional
expense will be charged.
For on-site repair, the (actual cost for the travel expense transportation cost and others) will be charged.
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