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8. Product Warranty
This product was shipped after rigid company inspection. However, in case any failure occurs
under ULVAC’s responsibility, such as defect in manufacturing and damage during transportation,
Buyer shall inform ULVAC, Inc. or the local ULVAC representatives. ULVAC will repair or
exchange it at free of charge.
8.1 Warrantable Items
1) Oil Rotary Vacuum Pump VD151
2) Oil Rotary Vacuum Pump VD201
8.2 Duration of guarantee
1) Domestic business in Japan: one year after shipping date from ULVAC.
2) Direct export transaction: one year after date of B/L
8.3 Warrantee scope
1) Domestic business in Japan:
Product, which has damage, caused by a failure on delivery. Products not satisfying meet the
standard specifications although the product is used under the service conditions described in
this document such as temperature range and power etc.
2) Direct export transaction:
Product, which has damage, caused by a failure on delivery. The warrantee scope shall
confirm to INCOTERMS2010. Products not satisfying the standard specifications although the
product is used under the service conditions described in this document such as temperature
range and power etc.
8.4 Response procedure
1) Domestic business in Japan:
ULVAC send a replacement or Buyer return the defective items to ULVAC, Inc. or to the local
ULVAC representatives for repair. If field service is required, Buyer shall ask ULVAC, Inc. or
the local ULVAC representatives.
2) Direct export transaction:
ULVAC send a replacement or Buyer return the defective items to ULVAC, Inc. or to the local
ULVAC representatives for repair. Return charge shall be paid by Buyer.
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