Troubleshooting
6-8
The paper cassette matching the paper size and paper type of the print job is empty.
Load paper into the paper cassette as displayed in place of #. Press [GO] to resume
printing.
If you want to print from a different paper source, press or to display Use
alternative? and you can change the source for paper feeding. After selecting a
paper source and pressing [MENU], Paper Settings > appears. By pressing the
, the paper type settings menu appears. After setting the correct paper type, press
[OK] and printing starts.
There is no paper cassette installed in the printer that matches the paper size and
paper type of the print job. Set paper in the MP tray. Press [GO] to resume printing.
(Note that feeding the paper having a paper size which does not match the current
paper size from the MP tray can cause paper jam.)
If you want to print from a different paper source, press or to display Use
alternative? and you can change the source for paper feeding. After selecting a
paper source and pressing [MENU], Paper Settings > appears. By pressing the
, the paper type settings menu appears. After setting the correct paper type, press
[OK] and printing starts.
This message is displayed when Low was selected in Security Level.
The total amount of data received by the printer exceeds the printer’s internal memory.
Try adding more memory. Press [GO] to resume printing. You can abandon printing by
pressing [Cancel].
If Auto Error Clear is set to On, printing will be automatically resumed after a preset
period of time.
For more information, refer to Auto Error Clear (Auto error clear setting) on page 4-73.
Multi copies cannot be printed because RAM disk is disabled or the SSD is not
installed. Try adding more memory or installing SSD, and configuring the RAM disk
settings.
This message is displayed when the optional paper feeder PF-530 is not connected to
a power source and COATED (coated paper) is selected as the paper type setting.
Connect it to a power source via the printer.
The restarting of the option network failed. Please restart it again.
A paper jam has occurred. The location of the paper jam is indicated in place of the #’s.
For more information, refer to Clearing Paper Jams on page 6-11.
The selected cassette is being prepared.
There is no paper cassette in the printer, or the cassette is not inserted properly. After
reinserting the paper cassette, you should be able to print. When two or more optional
feeders are installed and the lowest one is selected, the same message will appear if
any of the upper paper feeder and the printer cassette is improperly installed.
A RAM disk error has occurred. Look at the error code given in place of ## and refer to
Storage Error Codes on page 6-10. To ignore the RAM disk error, press [GO].
Replace Maintenance Kit which is displayed on the message display. Replacement of
the maintenance kit is necessary at every 200,000 images of printing and requires
professional servicing. Contact your service technician.
Message Corrective Action
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General
Weight and Dimensions
