6-10 Troubleshooting
Displayed when the installed toner is the original product.
A paper jam has occurred. The location of the paper jam is indicated in place of
the #’s. For details, refer to Clearing Paper Jams on page 6-14.
The selected cassette is being prepared.
There is no paper cassette in the feeder, or the cassette is not inserted properly.
After reinserting the paper cassette, you should be able to print. When two or
more optional feeders are installed and the lowest one is selected, the same
message will appear if any of the upper paper feeder and the printer cassette is
improperly installed.
A RAM disk error has occurred. Look at the error code given in place of ## and
refer to Storage Error Codes on page 6-13. To ignore the RAM disk error, press
[OK].
Toner has run out in the toner container(s). Replace the toner container using a
new toner kit for the particular color. The printer does not operate when this
message is displayed.
For example, if Replace toner.[C][K] is displayed, replace the cyan and
the black toner containers.
For details, refer to Toner Container Replacement on page 5-2.
Message Corrective Action
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