Vathin DVM-B1 - Troubleshooting

25
Power adapter
Power supply requirement 100–240 V AC; 47–63 Hz; 1.62–0.72 A
Output Power 15V DC,4.2A max
Protection against electric shock
class I
Dimensions
Length× width × thickness 310 mm × 231 mm × 39 mm
Weight 2140g
Storage and transportation
Recommended storage temperature [°C, (°F)]
-10 °C to +40 °C (14–104 °F)
Relative humidity [%] 10% to 80%
Atmospheric pressure [kPa] 50 kPa to 106 kPa
Operating environment
Temperature [°C, (°F)]
+10 °C to +40 °C (50–104 °F)
Relative humidity [%] 30% to 80%
Atmospheric pressure [kPa] 86 kPa to 106 kPa
10. Troubleshooting
If there is a problem with the product, please refer to this chapter to determine the cause and solve it. If the
problem still exists after troubleshooting, please contact your local dealer.
Phenomenon
Possible cause
Recommended measures
The device cannot be turned on
The battery is low or the battery
is protected
Connect the power adapter to
charge the battery or wake up the
protected battery, and then press
the power button to start the
machine
No image
The device cannot recognize the
medical endoscope
Replacement of disposable
medical endoscope,If there is still
no image, please contact the
agent for treatment
HDMI cannot output normally
The monitor is not compatible,
the monitor is not set correctly
Follow the steps below:
Reconnect the device to the
monitor and set up the monitor
correctly
Replace the monitor of another
model
If not, please contact your local
dealer