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9 Diagnosis, asset management and service
VEGADIF 85 • Modbus and Levelmaster protocol
53571-EN-230814
9.8 Software update
The following components are required to update the instrument
software:
•
Instrument
•
Voltage supply
•
Interface adapter VEGACONNECT
•
PC with PACTware
•
Currentinstrumentsoftwareasle
Youcanndthecurrentinstrumentsoftwareaswellasdetailed
information on the procedure in the download area of our homepage:
www.vega.com.
Youcanndinformationabouttheinstallationinthedownloadle.
Caution:
Instruments with approvals can be bound to certain software versions.
Thereforemakesurethattheapprovalisstilleectiveafterasoftware
update is carried out.
Youcannddetailedinformationinthedownloadareaat
www.vega.com.
9.9 How to proceed if a repair is necessary
Onourhomepageyouwillnddetailedinformationonhowtopro-
ceed in the event of a repair.
So that we can carry out the repair quickly and without queries, gen-
erate a instrument return form there with the data of your device.
You will need:
•
The serial number of the instrument
•
A short description of the problem
•
Details of the medium
Print the generated instrument return form.
Clean the instrument and pack it damage-proof.
Send the printed instrument return form and possibly a safety data
sheet together with the device.
Youwillndtheaddressforthereturnonthegeneratedinstrument
return form.