VeriFone e285 - Step 5: Configure Your POS System; Step 6: Test Transaction Functionality; Frequently Asked Questions (FAQs); Bluetooth Connection Issues

Run a gateway connection test
1. From the home screen, use the keypad to press 000.
2. Use the keypad to enter the passcode and tap OK. The default password is
9416557.
3. Tap Options, and then tap Network.
4. Tap Options, and then tap Connection Test.
5. Check that all the tests have passed.
- If the tests do not pass, go to the FAQs section.
STEP 5: CONFIGURE YOUR POS
To configure your POS, you need:
● Your Merchantware credentials, including your:
○ Merchantware name
○ SiteID
○ Key
● The IP address or host name of your device
STEP 6: TEST A TRANSACTION
Run a test transaction on your POS to make sure you have correctly configured it with your device.
● If the test transaction successfully transfers to your device, cancel the test transaction and
start running live sales.
● If the test transaction does not successfully transfer, contact our Support Team. For more
information about how to contact our Support Team, go to the FAQs section.
FAQs
Why can’t I connect my e285 to my POS using Bluetooth?
Your e285 may not be Bluetooth-enabled. By default, Bluetooth connection isn’t enabled on your
e285. To enable Bluetooth connection, contact our Support Team.
7 | Wireless e285 Quick Start Guide