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V.032025
Verifone MX925
User Manual & Setup Guide
Spec Sheet
Shop Verifone MX925
Troubleshooting & Tips Cont.
Pre-Disposal Disassembly
To disassemble your mounted Verifone Mx925 before disposing of
it, follow these steps:
1. Locate the pushpin on the back of your mounted Verifone
device.
2. Set your Mx925 on a at, stable surface.
3. Simultaneously twist and pull the pushpin outward and away
from the device.
4. At this point, the mounting stand should detach from the rear
compartment of your Mx925 without much effort.
5. Locate the three mounting bolt pieces on the back of your
Verifone Mx925. To remove these pieces, press down on either
side of your Verifone Mx925 using your index ngers and
thumbs.
6. Pull upwards until the larger piece detaches from your Verifone
Mx925.
7. To remove the data cable, gently press down on the two tabs
above it.
8. Remove the auxiliary module.
How to Reset
1. Press the 1, 5, and 9 keys simultaneously. You are now in
SYSTEM MODE.
2. You will see text on your screen reading APPLICATION
HALTED.
3. When prompted, enter the supervisor password (either 166832
or 166831.
4. You will be redirected to SYSTEM MODE, where you will be
offered different menu options: REBOOT, LOG OUT, etc. Select
REBOOT.
5. Your device will begin the rebooting process.
A Note on Factory Resets
If you are experiencing difculties with your Verifone Mx925, such
as lagging response times or difculty turning the device on,
you may need to perform a factory reset. Merchants considering
performing a factory reset on their Verifone Mx925 are
encouraged to contact Verifone for assistance.
Note: Performing a factory reset will erase all data on the device,
including transaction history and customized settings. Be sure to
back up any important data before proceeding with a factory reset.
Accept Payments
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Setup
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Rights Reserved
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Settings
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Troubleshooting
& Tips
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Overview
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