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Troubleshoong
This secon describes some common problems that you may experience when 
using the ViewBoard.
Problem or Issue Possible Soluons
Remote Control is not 
working
1. Check whether something is obstrucng the 
display’s remote control receiver.
2. Check whether the baeries in the remote control 
are installed correctly.
3. Check whether the baeries need to be replaced.
The unit turns o 
unexpectedly
1. Check whether Sleep mode is enabled.
2. Check if there is a power outage in your area.
3. Turn on the display and see if the problem is with 
the signal and control system.
PC Mode
Problem or Issue Possible Soluons
No PC signal 1. Check the display sengs.
2. Check the display resoluon.
3. Adjust the Hs &Vs (synchronizaon) sengs using 
the OSD menu.
Background streaking 1. Choose auto adjust.
2. Adjust clock and phase.
False color 1. Check the VGA connecon.
2. Adjust the chroma, brightness, and contrast 
sengs.
Unsupported format 1. Choose auto adjust.
2. Adjust clock and phase sengs.