ViewSonic TD2223 User Manual

38
Troubleshoong
This secon describes some common problems that you may experience when
using the monitor.
Problem or Issue Possible Soluons
No power • Make sure you have turned on the monitor by
pressing the Power buon.
• Make sure the power cord is properly and securely
connected to the monitor and power outlet.
• Plug another electrical device into the power outlet
to verify that the outlet is supplying power.
Power is On, but no
image appears on
screen
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
• Adjust the brightness and contrast sengs.
• Make sure the correct input source is selected.
Wrong or abnormal
colors
• If any colors (red, green, or blue) are missing,
check the video cable to make sure it is properly
and securely connected. Loose or broken pins
in the cable connector could cause an improper
connecon.
• Connect the monitor to another computer.
• If you have an older graphics card, contact
ViewSonic® for a non-DDC adapter.
Screen image is too
light or dark
• Adjust brightness and contrast sengs via the OSD
Menu.
• Reset the monitor to factory sengs.
Screen image cuts in
and out
• Make sure the correct input source is selected.
• Check for bent or broken pins in the video cable
connector.
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
Screen image is blurred • Adjust the resoluon to the correct Aspect Rao.
• Reset the monitor to factory sengs.
The screen isn’t
centered correctly
• Adjust the horizontal and vercal controls via the
OSD Menu.
• Check the Aspect Rao.
• Reset the monitor to factory sengs.

ViewSonic TD2223 Specifications

General

Color	black
Screen Type	led
Tiltable	yes
Wall Mount	100mm x 100mm
Touch Screen	no
Webcam	no
OS Compatibility	windows
Screen Size	22 inches
Panel Type	tn
Aspect Ratio	16:9
Resolution	1920 x 1080
Native Resolution	1920 x 1080
Refresh Rate	75hz
Horizontal Viewing Angle	170 degrees
Vertical Viewing Angle	160 degrees
Response Time	5 milliseconds
Brightness	250 candela per square meter
Contrast Ratio	1000:1
Synchronization	vsync
Horizontal Scan Rate	82 kilohertz
HDR	no
Built-In Speakers	yes
HDMI Ports	1
VGA Ports	1
DVI	1
Headphones Output	yes
Voice Assistant	no
Power Saving Mode	0.5 watts
Power Consumption	19 watts
Depth with Stand	4 inches
Height with Stand	13 1/10 inches
Width with Stand	20 1/2 inches
Depth without Stand	2 2/5 inches
Height without Stand	12 1/2 inches
Net Weight without Stand	8.6 pounds