94
Troubleshoong
Problem or Issue Possible Soluons
Remote Control is not
working
1. Check whether something is obstrucng the
display’s remote control receiver.
2. Check whether the baery polaries in the remote
control are installed correctly.
3. Check whether the baeries need to be replaced.
The unit turns o
unexpectedly
1. Check whether Sleep mode is enabled.
2. Check if there is a power outage in your area.
3. Turn on the display, provide an acve signal, and
see if the problem is with the signal or external
control system.
The power indicator
is o, and there is no
response
1. Ensure the power cable is connected and not loose.
2. Check that the power outlet is funconing properly
and meets the required electrical requirement.
The display does not
recognize the USB
storage device
1. Ensure the drive is either formaed for FAT32 or
NTFS.
2. If the USB storage device needs external power,
connect its power adapter to an electrical outlet.
Video Not Working Properly
Problem or Issue Possible Soluons
No picture/No sound
1. Check the Power status.
2. Check the signal cable.
3. Use the remote control to ensure the input source
seng is the same as the connected device.
Picture is unclear or
cuts in and out
1. Check the signal cable.
2. Check if other electronics or dierent signal types
are interrupng the signal.
3. An oponal acve video cable or oponal video
extender is required for a long distance source.