ViewSonic XG340C-2K User Manual

77
Problem or Issue Possible Soluons
The screen isn’t
centered correctly
• Adjust the horizontal and vercal controls via the
OSD Menu.
• Check the Aspect Rao.
• Reset the monitor to factory sengs.
The screen appears
yellow
• Make sure the “Blue Light Filter” is O.
The OSD Menu
does not appear
on the screen/the
OSD controls are
inaccessible
• Check whether the OSD Menu is locked.
• Turn o the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
• Reset the monitor to factory sengs.
Control panel keys do
not work
• Press only one key at a me.
• Restart the computer.
Some menus aren’t
selectable in the OSD
• Adjust the ViewMode or the input source.
• Reset the monitor to factory sengs.
No audio output
• If using ear-/headphones, ensure the mini stereo
jack is connected.
• Make sure the volume is not muted, nor set to 0.
• Check the Audio Input seng.
The monitor will not
adjust
• Make sure there are no obstrucons near or on the
monitor, and that there is adequate spacing.
• For more informaon, see “Adjusng the Viewing
Angle”.
USB devices connected
to the monitor do not
work
• Make sure the USB cable is connected properly.
• Try changing to another USB port (if applicable).
• Some USB devices require a higher electric current;
connect the device directly to the computer.
The external device
is connected, but no
image appears on the
screen
• Make sure the Power is On
• Adjust brightness and contrast via the OSD Menu.
• Check the connecng cable and make sure it
is properly and securely connected. Loose or
broken pins in the cable connector could cause an
improper connecon.

ViewSonic XG340C-2K Specifications

General

Panel type	VA
Color gamut	90 %
Pixel pitch	0.232 x 0.232 mm
Display diagonal	34 \
Display technology	-
Native aspect ratio	21:9
Maximum refresh rate	180 Hz
NTSC coverage (typical)	85 %
Screen curvature rating	1000R
sRGB coverage (typical)	120 %
Contrast ratio (dynamic)	120000000:1
Contrast ratio (typical)	3000:1
Display number of colors	16.7 million colors
Digital vertical frequency	48 - 165 Hz
Digital horizontal frequency	30 - 255 kHz
Display brightness (typical)	550 cd/m²
Certification	cTUVus, FCC-B, ICES003, CEC, TUV S-Mark, RoHS, REACH, WEEE
Product color	Black
Market positioning	Gaming
Cables included	AC, DisplayPort, HDMI, USB
Quick start guide	Yes
Package type	Box
Package depth	282 mm
Package width	940 mm
Package height	685 mm
Package weight	14200 g
Pivot angle	0 - 25 °
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	20 - 90 %
Power consumption (max)	152 W
Power consumption (typical)	100 W
USB upstream port type	USB Type-B, USB Type-C
Number of upstream ports	2
USB Type-A downstream ports quantity	3
Number of USB Type-B upstream ports quantity	1

Weight and Dimensions

Depth (with stand)	383 mm
Width (with stand)	795 mm
Height (with stand)	601 mm
Weight (with stand)	9500 g
Depth (without stand)	150 mm
Height (without stand)	370 mm
Weight (without stand)	6600 g