ViewSonic XG340C-2K User Manual

76
Troubleshoong
This secon describes some common problems that you may experience when
using the monitor.
Problem or Issue Possible Soluons
No power
• Make sure you have turned on the monitor by
pressing the Power buon.
• Make sure the power cord is properly and securely
connected to the monitor and power outlet.
• Plug another electrical device into the power outlet
to verify that the outlet is supplying power.
Power is On, but no
image appears on
screen
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
• Adjust the brightness and contrast sengs.
• Make sure the correct input source is selected.
Wrong or abnormal
colors
• If any colors (red, green, or blue) are missing,
check the video cable to make sure it is properly
and securely connected. Loose or broken pins
in the cable connector could cause an improper
connecon.
• Connect the monitor to another computer.
Screen image is too
light or dark
• Adjust brightness and contrast sengs via the OSD
Menu.
• Reset the monitor to factory sengs.
Screen image cuts in
and out
• Make sure the correct input source is selected.
• Check for bent or broken pins in the video cable
connector.
• Make sure the video cable connecng the
monitor to the computer is properly and securely
connected.
Screen image is
blurred
• Adjust the resoluon to the correct Aspect Rao.
• Reset the monitor to factory sengs.

ViewSonic XG340C-2K Specifications

General

Panel type	VA
Color gamut	90 %
Pixel pitch	0.232 x 0.232 mm
Display diagonal	34 \
Display technology	-
Native aspect ratio	21:9
Maximum refresh rate	180 Hz
NTSC coverage (typical)	85 %
Screen curvature rating	1000R
sRGB coverage (typical)	120 %
Contrast ratio (dynamic)	120000000:1
Contrast ratio (typical)	3000:1
Display number of colors	16.7 million colors
Digital vertical frequency	48 - 165 Hz
Digital horizontal frequency	30 - 255 kHz
Display brightness (typical)	550 cd/m²
Certification	cTUVus, FCC-B, ICES003, CEC, TUV S-Mark, RoHS, REACH, WEEE
Product color	Black
Market positioning	Gaming
Cables included	AC, DisplayPort, HDMI, USB
Quick start guide	Yes
Package type	Box
Package depth	282 mm
Package width	940 mm
Package height	685 mm
Package weight	14200 g
Pivot angle	0 - 25 °
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	20 - 90 %
Power consumption (max)	152 W
Power consumption (typical)	100 W
USB upstream port type	USB Type-B, USB Type-C
Number of upstream ports	2
USB Type-A downstream ports quantity	3
Number of USB Type-B upstream ports quantity	1

Weight and Dimensions

Depth (with stand)	383 mm
Width (with stand)	795 mm
Height (with stand)	601 mm
Weight (with stand)	9500 g
Depth (without stand)	150 mm
Height (without stand)	370 mm
Weight (without stand)	6600 g