Viking VCBB362L - Troubleshooting Guide; Common Unit Operation Issues

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Troubleshooting Guide
Symptom Possible Causes Corrective Acton
Unit does not run No power to unit Check for power at outlet. Check fuse box / circuit
breaker for blown fuse or tripped breaker. Replace or
reset.
Faulty service cord Check with test light at unit, if no circuit and current is
indicated at outlet, replace or repair.
Low voltage Check input voltage for proper voltage. Take appropriate
action to correct voltage supply problem.
Freezer temperature set too warm Adjust freezer temperature.
Faulty timer Check with test light. Replace if necessary.
Faulty relay Check relay. Replace if necessary.
Faulty compressor Check compressor motor windings for opens / shorts.
Perform compressor direct wiring test.
Replace if necessary.
Faulty overload Check overload for continuity.
NOTE: Ensure compressor / overload are below
trip temperature before testing.
Replace if necessary.
Refrigerator Excessive door opening Consumer education.
section too warm Overloading of shelves Consumer education.
Warm or hot foods placed in cabinet Consumer education.
Refrigerator temperature set too Adjust refrigerator temperature.
warm.
Poor door seal Level cabinet. Adjust hinges. Replace gasket.
Dirty condenser Clean condenser.
Refrigerator airflow Check airflow grille for obstructions. Adjust as
necessary. Check airflow fan. Replace if faulty.
Interior light remains on Check switch. Replace if necessary.
Faulty condenser fan or evaporator Check fan switch, fan, and wiring. Replace if necessary.
fan
Faulty compressor Check intake valve. Replace compressor.
Refrigerator Refrigerator temperature set too Adjust refrigerator temperature.
section too cold cold.
Refrigerator airflow not properly Adjust airflow grille to freezer. Adjust Chef’s pantry
adjusted temperature control.
Refrigerator Refrigerator temperature set too Adjust refrigerator temperature.
section too cold cold
Refrigerator airflow not properly Adjust airflow grille to freezer. Adjust Chef’s pantry
adjusted. temperature control.
Freezer section Freezer temperature set too cold Adjust freezer temperature.
too cold
Unit runs Temperature set too cold Adjust temperature.
continuously
Dirty condenser or obstructed grille Check condenser and grille. Clean.
Poor door seal Level cabinet. Adjust hinges. Replace gasket.
Interior light remains on Check switch. Replace if necessary.
Faulty condenser fan or evaporator Check fan switch, fan, and wiring. Replace if necessary.
fan
Refrigerant shortage or restriction Check for leak or restriction. Repair, evacuate and
recharge system.