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Viking VDSC367 - User Manual

Viking VDSC367
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Service
Manual
Built-In
Side by Side
Non-Dispenser
Refrigerator /
Freezer
Preferred Service
FDSB5421
FDSB5481
VCSB5421
VCSB5481
SMR-0020
MAY 2012
®
This manual is to be used by qualied appliance technicians only. Viking
does not assume any responsibility for property damage or personal
injury for improper service procedures done by an unqualied person.
This Base Manual covers general and
specic information including, but not
limited to the following models:

Table of Contents

Questions and Answers

  • J
    Joshua RamirezAug 15, 2025
    How to fix a Viking Ranges ice maker that will not operate?
    • R
      Robert SullivanAug 15, 2025
      If the ice maker in your Viking Ranges is not working, check the following: * The freezer temperature is cold enough. * The shut-off arm is in the "ON" position. * The water valve is working. * The water supply is connected. Verify the freezer temperature, ensure the shut-off arm is in the "ON" position, check the water valve's operation, and confirm the water supply is properly connected.
  • R
    Richard BrownAug 18, 2025
    Why is my Viking VDSC367 Ranges refrigerator too warm?
    • D
      Dawn FloresAug 18, 2025
      Your Viking Ranges refrigerator might be too warm due to several reasons: * Frequent door openings. * Warm food recently placed inside. * Incorrect control setting. * A faulty door seal. * Obstructed airflow. * Fan malfunction. To resolve this, minimize how often you open the door, allow temperatures to stabilize after adding food, adjust the control to a medium setting, check and replace the door seal if needed, ensure nothing is blocking the airflow, and verify the refrigerator fan's operation.
  • J
    Jimmy ContrerasAug 21, 2025
    What to do if my Viking Ranges unit runs continually?
    • R
      Ronald KempAug 21, 2025
      If your Viking Ranges unit is running non-stop, it could be due to: * An incorrect control setting. * A faulty door seal. * A dirty condenser coil. * A problem with the condenser or evaporator fan. * Control board issues. * A shorted freezer thermistor. Try adjusting the control to a medium setting, inspecting and replacing the door seal if necessary, cleaning the condenser coil, checking the condenser/evaporator fan's operation, verifying the control board's function, and ensuring the freezer thermistor isn't shorted.
  • C
    cynthia95Aug 25, 2025
    Why is my Viking VDSC367 freezer too warm?
    • J
      Juan OwensAug 25, 2025
      If your Viking Ranges freezer is too warm, it could be due to: * The control setting is not correct. * The door seal is not working. * The condenser is dirty. * The control board is not working properly. To fix this, adjust the control to a medium setting, check the door seal and replace it if needed, clean the condenser coil, and verify the control board is functioning correctly.
  • P
    Paul ColeAug 27, 2025
    Why is my Viking Ranges refrigerator too cold?
    • Q
      qmorganAug 27, 2025
      Your Viking Ranges refrigerator might be too cold because of: * The temperature setting. * The control board. * Airflow issues. Try adjusting the control to a medium setting, verify the control board is working correctly, and make sure the airflow is proper.
  • C
    Craig StewartAug 30, 2025
    What to do if my Viking VDSC367 Ranges freezer is too cold?
    • P
      paul70Aug 31, 2025
      If your Viking Ranges freezer is too cold, the issue might be related to the temperature setting, the defrost thermostat, or the control board. Try adjusting the temperature to a medium setting, check that the defrost thermostat is closing, and verify the control board's operation.
  • B
    Brian RodriguezSep 2, 2025
    How to troubleshoot frost on the evaporator of my Viking VDSC367 Ranges?
    • J
      John MyersSep 3, 2025
      If there is frost on the evaporator of your Viking Ranges, check the defrost thermostat to ensure it is closing. Also, check the evaporator fan for connection issues and possible short open conditions. Finally, check the defrost heater.
  • D
    donna50Sep 5, 2025
    What to do if my Viking VDSC367 unit will not operate?
    • R
      Ryan BaileySep 5, 2025
      If your Viking Ranges unit isn't operating, verify the voltage, reset the circuit breaker, and turn the power switch to the "ON" position. The issue might be with the power supply, circuit breaker, or power switch.
  • T
    Tonya KellySep 8, 2025
    What to do if my Viking VDSC367 unit is running but has no lights?
    • A
      Alexis BanksSep 8, 2025
      If your Viking Ranges unit is running but the lights are not on, check if Sabbath Mode is activated. If it is not, there may be an open circuit. Verify the operation of Sabbath Mode. If Sabbath Mode is not on, repair or replace the wiring.
  • M
    Michael GonzalezSep 12, 2025
    What to do if water overflows the defrost pan in my Viking Ranges?
    • D
      Debra MorrisSep 12, 2025
      If water is overflowing from the defrost pan in your Viking Ranges, ensure the unit is level, verify the operation of the float switch, and check if the pan heater is working properly. The issue could stem from the unit not being level, a faulty float switch, or a malfunctioning pan heater.

Summary

Important Information

Safety Information

Crucial safety warnings and precautions for operating the appliance.

Warnings

Specific hazards like tip-over, electrical shock, and burns.

Tip Over Hazard

Precautions to prevent tipping during appliance movement and installation.

Operation

Electronic Temperature Settings

Details how to adjust and view refrigerator and freezer temperatures.

Service Procedures

Program Modes Overview

Introduces various service modes for configuration and diagnostics.

Program Mode A: Defrost and Temperature Settings

Adjusting defrost modes, temperatures, and times in Mode A.

Program Mode A: Compressor and Hysteresis Settings

Configuring compressor frequency and cut-in/cut-out hysteresis.

Program Mode A: Cut-In and Cut-Out Adjustments

Setting refrigerator and freezer cut-in and cut-out temperature values.

Program Mode B: Temperature Offsets

Adjusting freezer and refrigerator temperature offsets in Mode B.

Program Mode C: Model Type and Temperature Limits

Setting the model type and temperature limits in Mode C.

Program Mode C: Refrigerator Temperature Limits and Defrost Settings

Adjusting refrigerator limits and factory defrost settings.

ALARMS: Conditions and Indicators

Overview of fault conditions, alarm types, and how to cancel them.

High Temp Alarm

Detects and indicates when freezer or refrigerator temperature is too high.

Open Thermistor Alarm

Indicates a fault in the refrigerator or freezer thermistor circuit.

Shorted Thermistor Alarm

Indicates a short circuit fault in the refrigerator or freezer thermistor.

Diagnostics

VCC3 Inverter Diagnostic Codes

Interpreting error codes from the VCC3 inverter for troubleshooting.

High Voltage Board Testing

Test points and voltage readings for diagnosing the high voltage board.

Low Voltage Board Testing

Pin locations, functions, and voltage ranges for the low voltage board.

Troubleshooting Guide

A guide to diagnosing and resolving common appliance problems by symptom.

Wiring Diagrams

Side by Side Schematic

Overall electrical schematic for the side-by-side refrigerator.

Viking VDSC367 Specifications

General IconGeneral
TypeFreestanding
Fuel TypeDual Fuel
Width36 inches
Burners6
Oven TypeConvection
ColorStainless Steel
GrillYes
Self-CleaningYes

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