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There are grounds in my coffee.
• Grounds may have gathered in the exit or entrance needles and can be cleaned using a
straightened paper clip or similar tool.
• Finely ground coffee can clog the filter basket. For best brewing results, use a
medium-grind coffee.
• Using too many grounds can cause the filter basket to overflow. Once cooled, clean out
the filter basket and refill using the appropriate amount of coffee.
Coffee maker lid won't stay on.
• The K-Cup was not poked by the pin at the bottom.
• The filter basket is not placed in the correct position.
• There is a foreign object stuck in the top cover that prevents it from closing properly.
Only water comes out.
• Ensure that the top and bottom needles have pierced the capsule.
• The exit needle may be clogged. Using a straightened paper clip or similar tool to clean
the exit needle.
• Clean the Capsule Holder.
• The brewer may need to be descaled. If you have repeated the descale procedure on your
brewer two times and it is still only brewing a partial cup, contact Customer Service at
support@vimukun.com.
Brew basket overflowed.
• Check that the basket is in place with the lid secured. If the lid is in place, the bottom of
the filter basket may be clogged.
• This can happen with finely ground coffee or too many coffee grounds in the filter holder.
• Excessive coffee powder in the reusable capsule.
• The exit needle may be clogged.
• Rinse the filter basket with water or use a straightened paper clip or similar tool to clean
the exit needle.
NOTE: We recommend using medium-grind coffee when brewing coffee with the reusable
capsule.
Brewing a partial cup.
• The exit needle may be clogged. Using a straightened paper clip or similar tool to clean
the exit needle.
• Clean the Capsule Holder.
• The brewer may need to be descaled. If you have repeated the descale procedure on your
brewer two times and it is still only brewing a partial cup, contact Customer Service at
support@vimukun.com.
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