1. Make sure the Wi-Fi password inputed for HEXA is correct.
2. Reconfirm the Wi-Fi signal around HEXA is strong and steady.
3. Make sure you are the owner or a trusted user of this HEXA.
If the problem persists, please contact support@vincross.com.
If you are having trouble with the Wi-Fi connection, please consider the following:
Getting Started 23
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