Services and support
We will always pay close attention to any problems you may encounter while
using HEXA. Please check the after-sale service policies and repair service
policies at the Vincross official website:
https://www.vincross.com/support/service-policies
You can also get service and support in the following ways:
1. You can click “Customer service” on the order detail page to enter the
after-sales system. In addition, the after-sales system can be found at the Services
and Support page on the Vincross website (https://www.vincross.com/support).
2. You can directly email to support@vincross.com. Our staff will contact you as
soon as possible.
3. you can post development questions to the Vincross Forum’s Development
Discussion section (https://forum.vincross.com/developer) in order to discuss
issues with other community developers.
Services and System Updates 57