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Light indicator is on or flashing, but there is no image displayed on screen
• Check that the monitor power is on.
• Check that the graphics card is installed properly.
• Check that the signal line connects securely with the monitor.
• Check cable connectors for curved or damaged pins. Replace cables if needed.
Color shortage (red, green, or blue)
• Inspect if the pins in the interface are curved.
Image position is not centered/the size is not right
• Please adjust Clock or Auto setting.
Color difference (colors are not optimized)
• Adjust RGB color or reset color temperature.
Section 11: Cleaning
The monitor needs cleaning. Take the following steps when cleaning. Do not
press the monitor display with hands or other objects; otherwise, there is a risk of
damaging the screen.
1. Power off the monitor and PC.
2. Disconnect the power cord from the product.
Do not touch any cords or cables with wet hands. Electric shock may result.
3. Use a dry, non-abrasive cloth to gently remove dust and debris.
4. Lightly wet another soft cloth in water. Ring the cloth out well. Gently wipe the
exterior of the product.
Never use alcohol, solvent, surfactant or ammonia-based cleaning solutions. Do
not spray water or detergent directly on the product.
5. Connect the power cord to the product when cleaning is nished.
6. Power on the product and PC.
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