VIVAX ENG
50
Other Information
Troubleshooting
If the TV does not operate as usual or appears to be faulty please read carefully
this section. Many operational issues can be resolved by users.
It is also advisable to unplug the TV from the AC socket on the wall for 60 seconds
or more, then reconnect and start again. This simple procedure helps in restoring
stable conditions for electric circuits and firmware of the unit.
Please contact Manufacturer Customer Care if the problem is unresolved or you
have other concerns.
SYMPTOMS POSSIBLE SOLUTIONS
No sound or picture.
• Check if the power cord is plugged into a
powered AC outlet.
• A power switch on the right side bottom edge
of the front panel must be turned on. Press
the [POWER] button in the remote control to
activate the unit from Standby.
• Check to see if LED light is either red or blue.
If illuminated, power to TV is OK.
I have connected an
external source to my TV
and I get no picture
and/or sound.
• Check for the correct output connection on
the external source and for the correct input
connection on the TV.
• Make sure you have made the correct
selection for the input mode for the incoming
signal.
When I turn On my
television, there is a few
second delay before the
picture appears. Is this
normal?
• Yes, this is normal. That is the TV searching
for previous setting information and initializing
the TV.
Picture is normal, but no
sound.
• Check the volume settings.
• Check if Mute mode is set "on".
Sound but no picture or
black and white picture.
• If black and white picture first unplug TV from
AC outlet and re-plug after 60 seconds.
• Check that the Colour is set to 50 or higher.
• Try different TV channels.
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