Vivreau ViTap-2 - Troubleshooting; Boiler Status Indicators (Flashes); Boiler Problem Diagnosis; Troubleshooting Flowcharts

28 29
The Ready LED is used by the Boiler to show status and indicate errors or problems within the system.
BOILER
Flashes Symptom
2
Water level below elements.
3
Temperature sensor failure (open)
4
Water not heating
5
Temperature sensor failure (o/c)
6
Unit not lling
power
ready
eco mode
2 FLASHES
Problem Probable Cause Action required
Water Level Low-Probe
Circuit Open/Water Below
Low-Level Probe
Unit lling (Normal) None
Probe Wire disconnected/faulty Repair/replace Wire
Probe open Replace Probe
Bad Ground between Tank and Controller Resolve grounding issue
Water supply OFF Restore water supply
Inlet Solenoid Valve not opening Replace Solenoid Valve
3 FLASHES
Problem Probable Cause Action required
Open Temperature
Sensor Circuit
Thermistor unplugged from Controller Plug in 4-way connector to Controller
Thermistor faulty Replace Thermistor
4 FLASHES
Problem Probable Cause Action required
No Heat Heating Element failure Replace Heating Element
Faulty wiring Replace wiring
5 FLASHES
Problem Probable Cause Action required
Temperature Sensor
Shorted
Thermistor faulty Replace Thermistor
6 FLASHES
Problem Probable Cause Action required
Not Filling Water supply interrupted Open Water Supply Valve
Find water supply problem
Faulty Inlet Solenoid Valve Replace Solenoid Valve
Yes
No
Is
Water Supply Valve
fully Open?
Change Filter
Open Valve and
Check for Proper
Operation
Still Water is Slower
Than Normal and/or
Carbonator is Running
Very Loud.
No Still Water
Thawing once
should solve the
issue. If unit
continues to freeze
up after thawing,
the Thermostat may
need adjusting or
replacing.
Can 3 Liters
of Sparkling Water
be dispensed?
Still Water Coil is
frozen. Unplug
Chiller/Carbonator
for 24 hours and
check again.
Yes
Note
If only CO
2
dispenses, there is a
water supply issue.
Confirm that Water
Supply Valve to unit
is Open.
Once water supply
issue is resolved,
reset Carbonator.
Unplug the
Chiller/Carbonator
and plug back in to
power the system
OFF and back ON
again.
Check Water Block
and Reset If Needed
plug back in to
power the system
OFF and back ON
again.
No
Note
Note
Problem resolved
Problem resolved
Problem resolved
Problem resolved