Vivreau ViTap-2 - Troubleshooting; Chiller;Carbonator: Water Flow and Sparkling Issues; Chiller;Carbonator: Water Temperature and CO2

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The information provided in this section is intended
to assist in the identication and correction of any
irregularities and malfunctions which might occur
during operation.
IMPORTANT ________________________
Maintenance and repairs must only be carried
out by properly qualified and trained personnel.
Always switch OFF and unplug the unit before
performing any service or repair procedures.
CHILLER/CARBONATOR SYSTEM
(continued on next page)
Problem Possible Problem Possible Cause Action
Water slow
or will not
dispense
No Power Unit unplugged.
Plug in Power Cord
Building Circuit Breaker tripped
Reset Circuit Breaker
Fuse blown
Replace Fuse
Water frozen in Coil Ice Bank too large
Faulty Ice Bank Control
Replace
Poorly positioned/ faulty Ice Sensor Re-position/replace Ice Sensor
Water Block tripped Water allowed to ow too long.
Reset Water Block
Water not passing
through Filter
Filter clogged
Sanitize and replace Filter
No
sparkling
water
Water Pump or
Motor failure
Pump or Motor failure
Replace Pump or Motor
Unit not switched
ON
Turned OFF Turn ON to activate the carbonation
system
Water Block tripped Water allowed to ow too long. Reset Water Block
Controller timed out Leak in system or too much water
dispensed in a short period
Check for leaks before re-setting
Controller – Achieved by interrupting
the electrical supply
CO
2
alarm sounds Low or no CO
2
supply
Replace CO
2
supply
Faulty Pressure Switch Replace Switch
No dispense Fuse blown Check and replace
No electrical supply Check and resolve
Troubleshooting
CHILLER/CARBONATOR SYSTEM (continued)
Problem Possible Problem Possible Cause Action
Water warm Reduced ice weight
or long time to form
ice
Faulty Ice Bank Control
Replace, taking care to not damage the
Sensor Bulb.
Fuse blown Check and replace
No electrical supply Check
Refrigeration system failure Replace base unit
Poor Condenser cooling Check clearance around Cooler and
Fan Motor operation. Check Condenser
and clean if necessary
Insufcient water in Tank Fill Tank to desired level
Supply voltage out of specication Check and resolve
Poor agitation of
water onto Cooling
Coils
Motor failure Replace Motor/Pump
Motor Impeller failed Replace
Excessive algae growth in Tank Clean Tank and Coil outer surface
CO2 volume
too low
CO
2
pressure too low Regulator set incorrectly Reset CO
2
regulator
Water warm Refer to Water Warm section Refer to ‘Water warm’ section
Air in Carbonator System not purged during connection Vent Carbonator for 5 seconds
No CO
2
Cylinder empty Reconnect to a new cylinder
Regulator or Cylinder Valve closed Ensure both are open
Dispensing
Head leaking
Solenoid not
closing fully
Faulty Solenoid Replace Solenoid
Water leaking
from the
green pipe on
front of the
unit
Check Valve failure Debris in Vented Check Valve sited
on the Carbonator Pump
Strip and clean as per instructions in
the Maintenance Section
Dispense ow
incorrect
Incorrectly set Flow
Control
Not adjusted correctly Reset ow rate
No ow Flow Control Faulty Replace Flow Control