Vodavi StarPlus Basic Station - Call Answering and Handling; Answer an Outside Call; Place an Outside Call on Hold; Answering a Recall

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your telecom needs.
o SPEED
o MUTE
o ON/OFF
• Speakerphone – activated with ON/OFF button
• MUTE – used with speakerphone, press to activate
• Volume Controls – SPKR VOC for all speaker voice signals and RING VOL for all tone signals.
• H-T-P Switch – Controls how intercom calls are received. H- Intercom call announce with
hands-free reply, T – Tone only intercom ringing, P – Call Announce intercom calls. Station
users calling your extension may override these settings using a dial code from their station.
• Directory tray – slide out tray in the front of the terminal
• Wall mounting – reversible base for standard wall jack mounting
DSS/DLS Console (Our Part Number VODAV1410-60) Features:
• 48 buttons to access stations, direct appearing CO lines or flexible buttons
Default Flex Features:
• Camp-on – Alert a busy extension that an outside call is holding for them.
• Line Queue – Puts your extension in line for an available outside line when one becomes
available.
• Call Back – When you dial an extension and get a busy signal, use this feature to signal that
extension to ring your phone when idle again.
• Pick Up – Allows you to pick up an incoming call that is ringing to an unattended station.
• MSG Wait – Use to prompt a message waiting LED to light at an unavailable station.
• PND – Forward your calls to another station.
• DND – Places your telephone in Do Not Disturb mode. While in DND, you will receive no
calls, but may place calls as usual.
• CONF – Place conference calls.
Fixed Feature Buttons:
• HOLD – Places an outside call on hold.
• TRANS – Transfer an outside call from one station to another.
• FLASH – Ends an outside call and restores dial tone.
• SPEED - Access speed dial, save number redial and last number redial.
• MUTE – Switches the microphone or handset volume on or off, depending on whether you
are using the speakerphone or handset.
• ON/OFF – Place a phone call without lifting the handset, turns speakerphone on and off.
Call Answering and Handling
Answer an Outside Call:
• Lift handset or press ON/OFF to use speaker mode.
• Press the flashing outside line button or loop button. If your station is programmed with
Preferred Line answer, this second step may be skipped.
Place an Outside Call on Hold:
• For stations programmed for Exclusive Hold Preference, press HOLD for exclusive hold and
twice for system hold.
• For stations programmed for System Hold Preference, press HOLD for system hold and twice
for exclusive hold.
Answering a Recall:
A call that has been holding too long will trigger a recall ring. To answer: