Voith BTS-Ex - 12 Queries, Orders Placed for Field Service Engineers and Spare Parts

BTS
-Ex, non-contacting thermal switch unit
Queries, Orders Placed for Field Service Engineers and Spare Parts
Installation and Operating Manual / Version 7 / 3626-019600ex en / Protection class
0: public / 2020-07-15
42
12 Queries, Orders Placed for Field
Service Engineers and Spare
Parts
For
–
queries
–
Ordering a field service engineer
–
Ordering spare parts
–
commissionings
we need:
Fig. 10
the Serial No. and type designation of
the turbo coupling on which the BTS-Ex
is used.
 You will find the serial number and
type designation either on the outer
wheel / coupling shell (A) or on the
turbo coupling periphery (B).
 The serial number is stamped in with
figure stamps.
 For turbo couplings, intended for the
use in potentially explosive
atmospheres, you will find the CE-Ex
marking on the turbo coupling
periphery.
When placing an order for a field service representative, commissioning or a
service, we need, in addition
–
the turbo coupling installation site,
–
the name and address of a contact person,
–
details of the malfunction/problem occurred.
When placing a spare parts order, we need, in addition,
–
the shipping address for the spare parts shipment.
Contact,

Page 2
Type designation
CE-Ex marking
Serial No.
A B