Emergency call
Request Support Alert
The Request Support Alert (RSA) switch,
or panic button, is a way for the driver to
inform the Fleet Management central
system that an emergency is occuring.
When RSA is activated, a signal is sent
to the central system, requesting
assistance. The RSA signal includes
information about the time and date, the
position and speed of the vehicle.
RSA makes it possible track the ongoing
emergency event, the position of the
vehicle and assess the next action to
resolve the situation.
Other benefits include:
• Safety for the drivers.
• Follow up and track the position and
events on the vehicle.
• Possibility to send support to the
specific location of the vehicle.
• Record where RSA events occur to
keep a historical archive.
Panic button (Request Support Alert)
06
Safety and emergency action
84
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