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To listen to messages in the general mailbox:
1. While the deskset is idle, press ANS SYS.
2. Press or to scroll to Gen MB, then press MENU/SELECT or /SKIP.
3. Press MENU/SELECT or /SKIP to choose Play messages.
4. If you have only new messages or only old messages, the deskset plays the
messages directly.
-OR-
If you have both new and old messages, press or to choose New
messages to play the new messages only, or Old messages to play old
messages in the general mailbox. Press MENU/SELECT or /SKIP to play
the messages.
Options during playback
When a message is playing, you can adjust the playback volume, skip, repeat,
delete the message, or switch between speakerphone and handset earpiece.
When a message is playing on the deskset:
• Press +/VOL/- to adjust the message playback volume.
• Press /SKIP after the date and time announcement to skip to the
next message.
• Press /REPEAT to repeat the current message. Immediately press
/REPEAT after the date and time announcement to hear the previous
message.
• Press DELETE after the date and time announcement to delete the message. The
system announces “Message deleted.”
• Lift the handset to listen to the message playback through the handset
earpiece. Press SPEAKER to switch back to speakerphone.
Transfer messages
When a message in the deskset mailbox is playing, you can transfer the
message to a desired extension.
1. Press TRANSFER on the deskset while the deskset is playing a message.
2. Press or to scroll to a desired extension, then press MENU/SELECT
or /SKIP.
If you transfer the message to the console, the deskset displays
Message transferred to extension 0 and announces, “Message transferred
to general mailbox.”
If you transfer the message to other extension, the deskset displays
Message transferred to extension X and announces, “Message transferred
to extension mailbox X.”
Answering system
Answering system operation