KIDIZOOM
®
TOUCH FREQUENTLY
ASKED QUESTIONS
Question 1:
I have bought a VTech
®
Kidizoom
®
Touch, but it will not work with
my PC, my PC is looking for a driver. I have searched the internet and
cannot nd a VTech
®
camera driver. What can I do?
Answer:
There is no separate driver needed for the Kidizoom
®
Touch. It uses
a standard USB mass storage device driver. Such a driver comes
standard on all Windows
®
operating systems starting with Windows
®
2000 Service Pack 3 (including Windows
®
XP, Vista and upwards) and
Mac OS
®
9.0 or above.
If your computer meets these OS requirements and is still looking for a
driver, please contact your PC manufacturer for further assistance. For
earlier operating systems that do not support mass storage, a system
upgrade or mass storage device driver may be available. Again, please
check with your PC manufacturer.
Question 2:
What is the ISO value (light sensitivity) of the Kidizoom
®
Touch?
Answer:
The Kidizoom
®
Touch uses an auto-ISO value. It auto adjusts the
exposure time and light sensitivity depending on the lighting environment.
Question 3:
My camera turns on then immediately shuts off.
Answer:
Please make sure you are using new batteries. If there is no bad contact
due to dirt on the contact spring/plate or deformation of the contact
spring or plate, the camera should be able to turn on. If the problem
persists after normal battery installation, you might have a defective unit.
Question 4:
Why are my pictures sometimes grainy and fuzzy? Is there anything I
can do to improve the picture quality?
Answer:
In a poorly lit environment, the frame rate (shutter speed) drops to allow
for a longer exposure time. The downside of this is that any movement
in the frame, or of the hand holding the camera, can result in greater
blur. Furthermore, the camera sensor will soften the edges in low light
to counteract the darkness by reducing the image noise. This too can
sometimes result in a blurred picture. Try to improve the lighting to get
Kidizoom
®
Touch Frequently Asked Questions
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