13
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services Department
with any problems and/or suggestions that you might have. A support
representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
The name of your product or model number (the model number is typically •
located on the back or bottom of your product).
The actual problem you are experiencing.•
The actions you took right before the problem started.•
Internet: www.vtechkids.com
Phone: 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
TECHNICAL SUPPORT
IMPORTANT NOTE
Creating and developing VTech
®
Preschool Learning products is accompanied
by a responsibility that we at VTech
®
take very seriously. We make every effort
to ensure the accuracy of the information, which forms the value of our products.
However, errors sometimes can occur.
It is important for you to know that we stand behind our products and encourage
you to call our Consumer Services Department at 1-800-521-2010 in the U.S.
or 1-877-352-8697 in Canada with any problems and/or suggestions that you
might have. A service representative will be happy to help you.
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