VTech RM5764HDV2 - Frequently Asked Questions (FAQ)

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Frequently Asked Questions
Below are the questions most frequently asked about the baby monitor.
Can I turn the parent unit
display screen o󰀨 but
keep hearing sounds from
the baby unit?
Yes, press POWER
|
LCD ON/OFF on the parent
unit to turn o󰀨 the screen. The parent unit display will
also dim automatically after being inactive for some
time. In both instances, you will still be able to hear
all sounds from the baby unit.
Press any key to turn the screen back on.
Why is the baby unit not
responding normally?
Try the following (in the order listed) for a common
cure:
1. Disconnect the power to the baby unit.
2. Wait a few minutes before connecting power
back to the baby unit.
3. Reboot/Reset the parent unit.
Why is my screen in black
and white?
The baby unit has a light sensor that measures
ambient light. When the ambient light is dim, such
as during night time or in a dark room, the baby unit
activates its infrared LEDs, and displays the cam-
era images in black and white night vision.
Why does my baby unit
show o󰀪ine? Why is the
connection lost every now
and then?
The baby unit may have lost connection to the Wi-
Fi router. Check your network and router settings.
Other electronic products may cause interference with
your baby unit. Try installing your baby unit as far away
from these electronic devices as possible.
Why can’t I hear a sound/
Why can’t I hear my baby
crying?
The parent unit speaker volume may be too low.
Press on the parent unit to increase the
volume.