27 VWR MEGA STAR 3.0 / 3.0R ver b, rel 25.06.2020
Troubleshooting by user
If problems occur other than those listed in this table, the authorized customer service
representative must be contacted.
Failure message Problem with centrifuge Possible causes and cures
Overtemperature The centrifuge cannot be operated.
The run does not start or the
centrifuge runs down without being
braked.
Overheating in chamber.
Check the function of the refrigeration unit.
Clean the air inlet for the condenser.
Restart the centrifuge.
If an error message appears again, inform
Customer Service.
Incorrect bucket ID The centrifuge cannot be operated.
The run does not start or the
centrifuge runs down without being
braked.
Bucket code is undefined for the rotor
detected, check the set points for the given
bucket code.
Is it permitted to use the current bucket in the
rotor currently mounted?
Restart the centrifuge.
If an error message appears again, inform
Customer Service.
Unapproved rotor The centrifuge cannot be operated.
The run does not start or the
centrifuge runs down without being
braked.
Rotor code is not in the rotor table.
Is it permitted to use the rotor currently
mounted in this device?
Restart the centrifuge.
If an error message appears again, inform
Customer Service.
Rotor ID failure The centrifuge cannot be operated.
The run does not start or the
centrifuge runs down without being
braked.
The rotor could not be identified.
Check to see if the rotor is properly installed.
Restart the centrifuge.
If an error message appears again, inform
Customer Service.
Lid blocked Centrifuge does not start. Restart the centrifuge.
The emergency lid release enables you to
retrieve your samples.
If an error message appears again, inform
Customer Service.
Motor overtemp. The centrifuge cannot be operated.
The run does not start or the
centrifuge runs down without being
braked.
Restart the centrifuge.
If an error message appears again, inform
Customer Service.
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