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Water Ace R3PGI - User Manual

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CONSUMER
HOT-LINE: 1-800-942-3343
Monday–Friday 7 AM to 5 PM EST
www.waterace.com
WATER ACE PUMP COMPANY | 1101 MYERS PARKWAY | ASHLAND, OHIO 44805-1969 (USA ONLY)
WA842 (2/11/08)
R3PGI
OWNER’S MANUAL Pgs. 2-6
PEDESTAL SUMP PUMP
NOTICE D’UTILISATION Pgs. 7-11
POMPE D’ASSÈCHEMENT SUR PIED
MANUAL DEL USUARIO Pgs. 12-16
BOMBA DE PIE PARA SUMIDEROS

Table of Contents

Questions and Answers

  • S
    Scott GriffinAug 13, 2025
    What to do if Water Ace R3PGI motor runs but doesn't pump water?
    • J
      Jeremy BrownAug 13, 2025
      If your Water Ace Water Pump motor runs but isn't pumping water, several issues could be the cause. The inlet might be clogged, so check it and clean if necessary. The discharge line could also be plugged; clear the discharge line and check the valve for any obstructions. Another possibility is low line voltage; refer to the corrective action for low line voltage. The pump may be airlocked; drill a 1/8" (3.2mm) hole in the discharge pipe just above the pump body but below the check valve to resolve this. Lastly, the impeller or shaft might be broken, requiring replacement.
  • V
    Veronica HicksAug 20, 2025
    How to fix Water Ace R3PGI Water Pump that starts and stops too frequently?
    • A
      Alexander BerryAug 20, 2025
      If your Water Ace Water Pump is starting and stopping too often, it might be due to improper positioning of the float rod stop. Try lowering the float rod stop. Another potential cause is a faulty automatic switch, which would need to be replaced.
  • J
    Julie RobinsonAug 27, 2025
    Why is my Water Ace Water Pump so noisy?
    • K
      Katrina ShortAug 27, 2025
      A noisy Water Ace Water Pump could be due to improper installation. Refer to No. 5 in Installation Instructions. Alternatively, the motor itself might be noisy, in which case you should replace the pump.
  • A
    andrewkhanNov 4, 2025
    Why Water Ace R3PGI motor will not start?
    • J
      Jennifer YoungNov 4, 2025
      Several factors can prevent your Water Ace Water Pump motor from starting. It could be due to no electrical power; in this case, check the fuse, circuit breaker, power cord, and electrical outlet. Alternatively, low line voltage might be the issue; if the voltage wiring is below the recommended minimum, inspect the wiring size from the main source. If the wiring is adequate, contact your electric company or local hydro authority. A faulty automatic switch, a stuck float or float rod, a tripped motor overload, or an electrical malfunction could also be the cause. For a faulty switch, operate it manually and replace if inoperative. If the float or float rod is stuck, ensure they are not rubbing against the sump wall or cover; replace the float if it's filled with water. To address a tripped ...

Summary

Safety

General Safety Precautions

Covers basic safety, handling, and maintenance for sump pumps.

Electrical Safety and Wiring

Details electrical connection safety, grounding, and wiring requirements.

Installation

Sump Pit and Pump Placement

Guidelines for installing the pump in the sump pit and securing it.

Float Rod and Switch Adjustment

Instructions for setting the float rod and stops for pump cycling.

Discharge Line and Check Valve

Proper installation of discharge piping and the use of a check valve.

Operation

Pump Operation and Start;Stop

How to operate the pump and its automatic start/stop mechanism.

Troubleshooting

Motor Issues

Addresses problems with motor starting, running, or stopping.

Pump Performance Issues

Covers symptoms like pump cycling too often or noisy operation.

Repair Parts

Water Ace R3PGI Specifications

General IconGeneral
ModelR3PGI
Voltage115 V
Phase1
Housing MaterialCast Iron
Impeller MaterialThermoplastic

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