Do you have a question about the Water Ace WAUP Series and is the answer not in the manual?
Explains the safety alert symbol and associated signal words (DANGER, WARNING, CAUTION, NOTICE).
Provides general safety precautions, including risk of burns, avoiding freezing, and explosion risk.
Details on verifying voltage, grounding, and cable requirements for safe electrical hookup.
Explains the built-in thermal protection switch and automatic motor restart.
Outlines warranty terms, conditions, exclusions, and limitations of remedies for defective products.
The WaterAce WAUP Series Submersible Manual Utility Pumps are designed for a variety of applications, including flooded basement floors, window wells, spas, cisterns, and sumps. These pumps are electrical devices intended for operation in wet environments, requiring extreme caution during installation and maintenance.
The WAUP Series pumps are designed to move water, specifically for dewatering purposes in various residential and light commercial settings. They are equipped with a built-in thermal protection switch, which automatically stops the pump if an overload condition occurs. The motor will restart automatically once it has cooled down. If it doesn't restart, the user is instructed to unplug the pump and plug it back in. These pumps are intended for pumping water only; using them for chemicals, corrosive liquids, gasoline, or other flammable liquids is strictly prohibited and will void the warranty. They are also not designed to be used as booster pumps, as this could cause the pump body to explode.
The pumps are designed for manual operation, implying that they require user intervention to start and stop. The installation process emphasizes several safety precautions. Users are warned against working on the pump while it is plugged in, cutting off the ground pin, or using an adapter fitting, as these actions can cause injury, severe damage, and void the warranty. The use of extension cords is also prohibited.
For outdoor use, the pump requires a cable of at least 8 feet in length, and the plug and connection must be protected from water splashes. Before each use, a visual inspection of the power cable and plug is recommended. If any damage is found, the pump should not be used and must be inspected by an authorized service center. Electrical connections must be protected from flooding, and the power cable should be shielded from heat or sharp edges. The power cable must only be replaced by qualified personnel. The plug of the power cable features a double grounding contact for easy grounding.
The pump's effectiveness is limited by the size of solid particles in the suspension liquids; it is inadequate if particles are larger than 1/8 inch. Users are advised to wear safety glasses at all times when working on the pumps. The device is designed to operate at high temperatures, so a cooling period of 20 minutes after shutdown is recommended before handling to avoid burns. Freezing of the pump or any system component will void the warranty.
Regular inspection of the pump and system components is advised to ensure proper functioning. If the pump runs but delivers little or no water, or if it stops after a short time, troubleshooting steps include checking for clogged impellers, volute openings, inlet holes in the pump base, and the strainer. Air-locking can be resolved by repeatedly plugging and unplugging the cord. If the pump is air-locked, checking for a clogged vent hole in the pump case is also recommended. If the pump's impeller is partially clogged with tar or paint, it can cause the motor to run slowly and overload, necessitating removal and cleaning.
In cases where the fuse blows or the circuit breaker trips, potential causes include a partially clogged impeller, a defective motor stator, or an undersized fuse/circuit breaker (a 15-amp fuse is recommended). Cleaning the impeller and volute openings is the suggested solution for clogging issues.
Before any servicing, it is critical to shut off the main power breaker and unplug the pump. Users should ensure they are not standing in water and are wearing insulated protective sole shoes, especially under flooded conditions. For disconnecting electrical service in flooded conditions, contacting the local electric company or a qualified licensed electrician is recommended. Safety labels on the pump should be kept in good condition and replaced if missing or damaged.
| Model | WAUP Series |
|---|---|
| Voltage | 115 V |
| Material | Thermoplastic |
| Maximum Flow Rate | 1800 GPH |
| Power Cord Length | 10 ft |
| Switch Type | Automatic |
| Float Switch Included | Yes |
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