Maintaining the detector
October 13, 2014, 715003547 Rev. C 71
Locating system serial numbers
The serial number on the system’s modules facilitates service and support.
Serial numbers also provide a way to create single log entries for each module,
so that you can review the usage history of a particular module.
Be prepared to provide the serial numbers of the instruments or devices in the
system when you contact Waters customer support.
To view the information for a system module:
1. In the ACQUITY Console, select a module from the system tree.
2. Click Configure > View module information.
Result: The Module Information dialog box displays this information:
• Serial number
•Firmware version
• Firmware checksum
• Component software version
Alternatives:
• From the main window, place the pointer over the visual representation
of the system module for which you want to view information.
• Obtain the serial number from the printed labels affixed to the rear
panels of system modules or inside their front doors.
Maintenance schedule
Perform the following routine maintenance on the refractive index detector to
ensure reliable operation and accurate results. When using the system
throughout the day (and on nights and weekends), or when using aggressive
solvents, such as buffers, perform the maintenance tasks more frequently.
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