RECEIVING YOUR EQUIPMENT
A common carrier will be delivering your Wellsys W9 product.
Upon Receipt you should check the following:
1.
Are the systems still on the pallet?
2.
Count the number of boxes you are signing for.
3.
Is there any obvious damage to the product or the boxes?
If there are any discrepancies or obvious damage to the equipment or
boxes, please note it on the “Bill of Lading” and/or refuse shipment.
After receiving the equipment from the carrier, remove packaging and
inspect for any hidden freight damage. If freight damage has occurred,
call the freight company and customer service (877) 386-0823 to report the
damage. Photograph all damages to be submitted with claim. THIS MUST
BE DONE WITHIN FIVE BUSINESS DAYS OF DELIVERY. If not reported within 3
business days, Wellsys and/or carrier will not be responsible for
replacement or repair.
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