25
TROUBLESHOOTING
IMPORTANT: If trouble persists, please call our customer help line at (800) 232-1195 M-F 8-5 Central Time.
PROBLEM CAUSE SOLUTION
Engine will not start.
Engine switch is set to
“OFF.”
Set engine switch to “ON.”
Fuel valve is turned to
“OFF.”
Turn the fuel valve to the “ON”
position.
Choke is open. Close the choke.
Engine is out of fuel. Add gasoline.
Engine is filled with
contaminated or old
gasoline.
Change the gasoline in the gas
tank.
Spark plug is dirty. Clean spark plug.
Spark plug is broken. Replace spark plug.
Generator is not on a
level surface.
Move generator to a level surface
to prevent low oil shutdown from
triggering.
Oil is low. Add or replace oil.
Engine runs but
there is no electrical
output.
Circuit reset button is
off.
Wait for 2 minutes and push the
circuit reset button to the “ON”
position.
Bad connecting wires/
cables.
If you are using an extension
cord, try a different one.
Bad electrical device
connected to the gen-
erator.
Try connecting a different device.
Generator runs but
does not support
all electrical devices
connected.
Generator is over-
loaded.
Perform these steps:
1) Turn off all electrical devices
2) Unplug all electrical devices
3) Turn off generator
4) Wait several minutes
5) Restart generator
6) Try connecting fewer electrical
loads to the generator.
Short in one of the
connected devices.
Try disconnecting any faulty or
short-circuited electrical loads.
Air cleaner is dirty. Clean or replace air cleaner.
To Next Page
Loading...
Need help?
General
