PROBLEM CAUSE SOLUTION
Motor is not
working.
1. Wires in the main plug or in the
socket are loose.
2. The switch is faulty.
1. Have the socket and plug checked by an autho-
rized technician.
2) Have the switch replaced by an authorized tech-
nician.
Unusual noises
occur during
operation.
Motor is not
working
properly.
1. Switch contact has failed.
2. Components have jammed.
3. Too high of load has been applied.
1. Have the switch replaced by an authorized tech-
nician.
2. Have the tool checked and repaired.
3. Use less pressure during sanding operations.
Motor gets hot.
1. Foreign substances have gotten inside
the motor.
2. Too high of load has been applied.
1. Have the foreign substances removed.
2. Use less pressure during sanding operations.
Frequent
sparks occur on
the
commutator.
1. There is a short circuit in the motor
(armature).
2. Carbon brushes are worn out or
jammed.
1. Have the armature replaced.
2. Have the carbon brushes checked.
TROUBLESHOOTING GUIDE
WARNING! Stop using the tool immediately if any of the following problems occur or risk serious personal
injury. If you have any questions, please contact customer service at 1-800-232-1195 (M-F 8-5 CST), or email
techsupport@wenproducts.com.
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