PROBLEM CAUSE SOLUTION
Engine will not start.
1. The engine switch is set to “OFF”. 1. Set the engine switch to “ON”.
2. The fuel valve is turned to “OFF”. 2. Turn the fuel valve to “ON”.
3. The choke is open. 3. Close the choke.
4. The engine is out of fuel. 4. Add gasoline.
5. The engine is filled with contaminated
or old gasoline.
5. Change the gasoline in the gas tank.
6. The spark plug is dirty. 6. Clean the spark plug.
7. The spark plug is broken. 7. Replace the spark plug.
8. The pressure washer is not on level
surface.
8. Move the pressure washer to a level
surface to prevent low oil shutdown
from triggering.
9. Oil is low. 9. Add or replace oil.
Water pressure is weak.
1. The water supply is restricted.
1. Inspect the garden hose for leaks.
Make sure you are using a large
enough hose (min. 3/4” diameter).
2. The water is not turned on to full power. 2. Open the water source all the way.
3. Not using the high pressure nozzle. 3. Change the nozzle.
Detergent and spray do not
mix.
4. The detergent hose is not submerged or
has disconnected.
4. Make sure the hose is connected
and submerged in the detergent.
5. The black soap nozzle needed. 5. Use the black soap nozzle.
Pump fails to produce
pressure or pressure is
inconsistent.
1. The water supply is restricted
1. Inspect the garden hose for leaks.
Make sure you are using a large
enough hose (min. 3/4” diameter).
2. The water not turned on full power. 2. Open the water source all the way.
3. The nozzle is clogged. 3. Clean the nozzle.
4. The spray gun leaks.
4. Check the spray gun connection or
replace the spray gun.
5. Air in the line.
5. Squeeze the trigger handle to
remove air from the line.
6. The inlet hose screen is clogged. 6. Clean the inlet.
7. The water supply is over 100° F. 7. Use cool water supply.
8. The pump is faulty.
8. Contact customer service at 1-847-
429-9263 for assistance.
TROUBLESHOOTING GUIDE
WARNING! Stop using the pressure washer immediately if any of the following problems occur or risk seri-
ous personal injury. If you have any questions, please contact customer service at 1-847-429-9263 (M-F 8-5
CST), or email techsupport@wenproducts.com.
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